- All of your calls will be answered by our friendly helpful staff, not answerphones, Monday to Friday 8:30am - 9pm.
- We’ve been consistently rated New Zealand’s best bank for customer satisfaction by the two leading independent customer satisfaction surveys.*
- We’ve been 100% New Zealand owned since 1850.
- We offer a full range of banking services, including savings, investment, home loans and everyday account options.
- There are no cheque, bank operated ATM** or EFTPOS transaction fees on personal accounts.
- Our free-phone banking service is available Monday to Friday, 8.30am to 9pm.
- You can bank from the comfort of your own home with HomeBank – our Internet phone and text banking service.
- You can visit us at any one of our conveniently located branches or service centres.
*TSB Bank rated highest across a range of key performance measures in the University of Auckland Bank Customer Satisfaction Survey 2007 and reported the highest customer satisfaction ratings in the Roy Morgan Consumer Banking Customer Satisfaction Survey 2008.
** Use of non-bank owned ATMs will incur a transaction fee for which TSB Bank receives a commission.
