Earthquake assistance package

We’re offering the following support to help our customers impacted by the recent earthquake.

  • A 3-month home loan repayment holiday, interest will still be added to the loan
  • A 90-day overdraft facility at a reduced interest rate
  • No early repayment fees for fixed rate lending if your home/farm has suffered serious damage or is destroyed
  • No fees for top-ups when restructuring your home/rural lending as a result of the quake
  • Early access to term investment funds with no break fees
  • Access to working capital for our rural customers at a special variable rate

And for our customers in Kaikoura, you can access your funds through the Kaikoura Westpac branch. A daily limit will apply.
Please get in touch with your local branch if you are able, or email or call us on 0800 872 226 to find out more. Rural customers please call 0800 247 487.
Terms, conditions and lending criteria apply.