For everyday spending of your own money, with the flexibility of a credit card
Call 0800 872 226
Want control of your spending? You can use a Visa Debit card for everyday Eftpos and ATM1 transactions, as well as shopping online, over the phone and travelling overseas – all while using your own money.
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You’ll notice our name and colours have changed along with how our website. Although we now look different, the way you do things on our website remains the same.
Our promise of putting you first remains part of our philosophy and we’ll continue to provide award-winning customer service and experiences.
Lost / Stolen cards
If your card is lost or stolen within New Zealand, please let us know straight away. Outside normal business hours, please phone 0800 406 406.
Overseas? Please phone 0064 06 968 3700 or visit Visa Global Customer Assistance.
Need to make a quick payment? Anything under $80 won’t require a PIN when you use Visa payWave - you can just wave and go. If you do spend over $80 simply enter your PIN as you normally would.
Look for the Visa payWave symbol in participating stores
Check the amount displayed on the terminal is correct & wave your card in front of the terminal. If a PIN is required, you’ll be prompted to enter that
Listen for the terminal to beep and give the green light, then check your transaction has been approved
And that’s it, your transaction is complete
A friendly reminder: If you’ve got other contactless cards, take care not to hold your wallet next to the terminal when paying.
Check out our Visa payWave Frequently Asked Questions
When you set up your Visa Debit card, you can choose the account you’d like to use as a default account when no selection is available, like when you shop online. You can also specify which of your savings or cheque accounts you'd like Visa Debit to use when you do have a selection choice.
When you do have a selection choice, like cheque or savings, you can choose which account you’d like your Visa Debit card to access.
If you have a TSB account, application is easy. Just log in to Online Banking, click ‘apply’ from the menu, select ‘credit card’, enter some details and choose the Visa Debit option.
Don’t have Online Banking? Download and complete an application form then email it to firstname.lastname@example.org, call 0800872 226 or visit your local branch.
1. If you use your Visa Debit card overseas, you’ll be charged an Overseas Service Fee.
2. If you choose to use an ATM not owned by a bank in New Zealand, this may incur a service fee (in addition to any standard account transaction fee) for which TSB receives a commission.
Take a look at our Disclosure Statement or grab a copy from your local branch. Use of our accounts and services are subject to TSB’s General Banking Information.
The annual card fee is charged five days after your card application is approved and continues to be charged annually on this date. See Visa Interchange Rate Fee Schedule
© TSB BANK LIMITED 2008-2017. Use of this website is subject to our Website Policy. TSB BANK Limited is in trade for the purposes of the Fair Trading Act 1986.