If you were employed by TSB after 17 August 2012, you may be entitled to a remediation payment for incorrectly calculated holidays.
What is this?
At TSB we care about doing the right thing so we've proactively undertaken an internal audit to check our compliance with the Holidays Act 2003. The Act is complicated and more open to interpretation than some others, and as a result, many organisations are discovering they have miscalculated leave payments, including us.
If you haven’t received a letter or text from us (sent to your last known contact details during employment) and think you may be due a repayment, please email email@example.com and we’ll check if you’re entitled to a repayment.
Please note the remediation process only applies to people employed by TSB after 17 August 2012.
How does it work?
- Contact us - Email firstname.lastname@example.org with your full name and contact details and let us know you are wanting to confirm whether you are entitled to Holidays Act remediation.
- Submit your details - If you are owed a repayment, we will ask you for further details to help us calculate any remediation payment that may be due and documentation to verify your identity.
- Confirm - Once any calculations are complete and your details have been verified, we will confirm whether you are entitled to a repayment and give you a timeframe for when we will pay you.