What is this?

At TSB we care about doing the right thing so we've proactively undertaken an internal audit to check our compliance with the Holidays Act 2003. The Act is complicated and more open to interpretation than some others, and as a result, many organisations are discovering they have miscalculated leave payments, including us.

That’s why we’re contacting all former employees and asking them to submit their details through our Holidays Act Remediation Portal so we can check if they are owed a repayment. If you haven’t received a letter or text from us (sent to your last known contact details during employment) and think you may be due a repayment, please complete the online form and we’ll check if you’re entitled.

Please note the remediation process only applies to people employed by TSB after 17 August 2012.



want to know more?

You can find frequently asked questions and more information about what’s happening and why on our Holidays Act Remediation Portal.