Changes to TSB branch hours
Last updated: 9am, 2 April 2020
At this unprecedented time in New Zealand’s history, TSB is well prepared to support our customers as our country moves to COVID-19 Alert Level Three, and to Level Four at midnight on Wednesday 25 March.
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100% NZ owned and independent bank
Banking has been confirmed as an essential service. However, to play our part in protecting our customers, people and wider communities at this time, both TSB and the wider industry are making some changes to normal operations.
To ensure we meet the needs of customers who cannot use ATMs, phone or online banking, we are opening one branch in each area, every Monday from 9am-12pm - apart from Easter Monday where we will be open on the Tuesday 9am-12pm.
Easter Monday, 13 April 2020
All branches closed.
Open Tuesday, 14 April - 9am-12pm
Takapuna, Newmarket, Hamilton, Tauranga, Wellington, Palmerston North, Hastings, New Plymouth Centre, Hawera, Christchurch and Nelson
You can use our online and mobile banking at any time.
If you don't already have this set up - it's a great time to get started. With online or mobile banking, you can check your balances, move money between accounts, monitor your transactions and make payments to people.
If you're not yet registered or are having trouble logging in, please call us on 0800 872 226 and we’ll get you set up and provide any support you need.
You can call us on 0800 872 226 from 8.30am-5pm Monday to Friday, and 9am-5pm on Saturdays.
Please know - your call is important to us, but due to COVID-19 we are experiencing high call volumes, so there may be delays which can be frustrating. Alternatively, you can send us a message and we'll get back to you as soon as we can.
© TSB BANK LIMITED 2008-2020. Use of this website is subject to our Website Policy. TSB BANK Limited is in trade for the purposes of the Fair Trading Act 1986.
© TSB BANK LIMITED 2008-2020. Use of this website is subject to our >Website Policy. TSB BANK Limited is in trade for the purposes of the Fair Trading Act 1986.