What is Phone Banking?

Phone Banking gives you instant access to your account from the comfort of your own home, or from any New Zealand phone wherever you may be.

  • Check account balances
  • Transfer funds
  • Pay bills
  • Review past transactions

View our Phone Banking fees.


Get started

It's easy to sign up for Phone Banking - call us on 0800 872 226


Banking from your mobile phone

Our Mobile Banking apps for iPhone and Android* are available to download free and is accessible wherever you are, so you can bank on the go.

  • Check your current balances
  • Make a payment to someone
  • Pay a bill
  • Transfer money between your accounts
  • Add new accounts
  • Personalise your account names

Text Banking

Setting up TSB Text Banking won’t cost you a cent. If you’re already a user of Online Banking, you can sign up right away. If you’re not yet signed up to either Online Banking or Text Banking, simply complete an application form and return it to your local TSB.

After set up, each text message you send will cost 40 cents, and will be charged by your phone company to your mobile phone account.** It is simple to use, type in a command and send your text to 872 (TSB) and you’ll receive a response within 30 seconds.



  • Terms and Conditions

    *Mobile Banking is an electronic application only, and may not be supported on all devices. Apple is a trademark of Apple Inc. Android is a trademark of Google Inc.

    **TSB receives a commission from this service.

    View our Disclosure Statement or pick up a copy at your nearest branch. Use of our accounts and services are subject to TSB Bank's General Banking Information.