Why insure your
contents with us?


TSB Tower insurance

tsb tower full replacement for fire


New for old

We’ll replace or repair your contents,
up to the limits in your policy
including your sum insured.

tsb tower multi policy discount


Multi-policy discount

Save up to 20% when you take out two
or more policies with us.
Ts&Cs apply.

tsb tower one event one excess


One event, one excess

If one incident means you need to
claim on multiple policies with us,
you’ll only pay one excess. The highest
excess applies.



Tower insurance disclaimer


Key benefits


TSB house insurance - lock icon

Keys & locks

You're covered to replace house keys, locks, or a remote door opener if they're lost, stolen or illegally duplicated.


TSB house insurance - house icon

Accidental damage anywhere in New Zealand

Cover for damage to your contents (up to $5,000) that occurs anywhere in New Zealand. 


TSB contents insurance - glasses icon

Glasses, lenses, hearing aids & dentures

We'll pay to repair or replace lost or damaged glasses, contact lenses, hearing aids and dentures. If you take out Plus or Premium Cover, you won't pay an excess.


TSB house insurance - accident icon

Liability protection

If there’s an accident which causes damage to someone else’s property, we’ll cover you for your legal liability.


TSB house insurance - jewllery icon


Your jewellery is covered for repair or replacement.





Compare contents

This is a summary only, you can read the full list of benefits, terms and conditions in our policy wordings


Cover benefits compared

Premium cover Plus cover Standard cover
Accidental loss or damage At your house
Basis of settlement Replacement value Replacement value Replacement value
Jewellery (including watches) per item $10,000 $2,500 $1,000
Total of all unspecified jewellery (including watches) per item $30,000 $15,000 $5,000
Specified jewellery (including watches) per item >$10,000 >$2,500 >$1,000
Any other single item or set $10,000 $5,000 $1,000
Specified items >$10,000 >$5,000 >$1,000
Collections $5,000 $3,000 $1,500
Specified collections >$5,000 >$3,000 >$1,500
Mobile phone $1,000 $500
Documents $1,200 $1,200 $1,200
Money, gold or silver bards or ingots, precious stones $1,000 $500 $250
Watercraft >$2,000 >$1,500 >$500
Accidental damage anywhere in NZ $5,000
Children's contents left at home
Contents temporarily relocated 42 days 42 days 42 days
Gradual damage to your contents $3,000 $2,000 $1,000
House under minor alteration
Keys and locks lost or stolen $2,000 $1,000 $500
Liability protection $20m $20m $20m
Bodily injury $100,000 $100,000 $100,000
Moving house - cover for your contents in transit
Natural disaster damage
No claims bonus
One event - one excess
Spoiled frozen or refrigerated food $500
Temporary accommodation $30,000 $25,000 $15,000
Temporary storage after loss $5,000 $5,000 $5,000
University/boarding school cover for your children $10,000 $5,000 $5,000
Spectacles, contact lenses, hearing aids and dentures No excess No excess
Contents in temporary storage $20,000 max 12mths $20,000 max 6mths
Credit or debit card fraud $1,000 $1,000
Fatal injury to you $5,000 up to $10,000 $5,000
Home office equipment $10,000 at your house, $1,500 away from your house $5,000 at your house, $750 away from your house
Stress benefit lump sum payment $2,000 $1,000
Gifts temporarily stored in your house
Veterinary fees for your domestic pet $500
Visitors personal effects when they are staying with you $500
Window coverings extended replacement




How do I know what
my items are worth?

It can be difficult to know how much any specific item is worth, especially after you've owned it for a few years. As a rule of thumb, consider how much it would cost to replace your contents. Not just your electronics and jewellery, but also things like your clothing and kitchen utensils. To help you estimate this cost, look at prices for similar items. Be aware of sales while you do this. To be safe, always use the standard retail price.


TSB contents insurance


  • Terms and Conditions

    Tower Limited underwrites all contracts of house, contents and motor cover, and the contracts of insurance are between you and Tower Limited. TSB Bank Limited receives a commission from the sale of insurance policies sold on behalf of Tower. TSB Bank Limited does not guarantee these insurance products marketed on behalf of Tower and is not liable if the insurer declines to pay a claim. Any claims issues are between the insured person(s) and Tower Limited or any involved third party.

    Full terms, conditions and exclusions are available in the Policy Wording. Tower’s credit rating can be viewed here


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