PLEASE BE AWARE | From Wednesday 1 December 2021, TSB will no longer be selling TSB Travel Insurance policies.
We no longer sell TSB travel insurance
If you have a current TSB travel insurance policy that was purchased before 1 December 2021, this policy will remain valid and will protect you on your overseas travel up until your policy end date when you return to New Zealand.
Got questions? View our FAQs.
How am I protected?
Your travel policy benefits at a glance
|Travel Insurance||Travel Insurance Plus|
|Emergency medical expenses||Unlimited||Unlimited|
|Cancellation or changes before you travel||Up to $50,000||Up to $100,000|
|Travel disruption and missed departure||Up to $5,000||Up to $10,000|
|Travel delay||Up to $50,000||Up to $100,000|
|Travel agent cancellation costs||Up to $500||Up to $500|
|Personal items and baggage||Up to $10,000||Up to $20,000|
|Cash & travel documents||Up to $500||Up to $750|
|Rental vehicle excess waiver||Up to $2,000||Up to $5,000|
|Personal liability||Up to $1,000,000||Up to $1,000,000|
|Accidental death||Up to $100,000||Up to $100,000|
|Kidnap & ransom||Up to $250,000||Up to $250,000|
|Supplier failure||Up to $10,000|
|Extended pet accommodation cover||Up to $50 per day|
Guaranteed emergency assistance
Guarantee assistance 24/7 for help with everything from lost passports to flight delays to medical emergencies. You can be assured that First Assistance will be there to help you with any emergency while you are overseas. If you have a medical emergency, there will be no excess to pay and First Assistance will ensure you get the best care available.
Cover excludes travel to countries or destinations with a travel advisory rating of ‘Do not travel’ issued by the New Zealand Ministry of Foreign Affairs and Trade. You can find a list of these countries and destinations on the Safe Travel website.
Occasionally there will be travel advisories related to current events, and cover will exclude countries or destinations in these travel advisories. You can check if there are any new travel advisories here.
Check the Policy Wording for other related exclusions.
Download Policy Wording
Need to make a claim?
Making a claim from overseas
24/7 Emergency assistance call +64 9 356 2327
For non-emergencies call +64 4 917 5160.
Making a claim when you return from overseas
Call us on 0800 244 467