Great reasons to join TSB

We’re 100% New Zealand owned, which means our profits stay right here. Combine this with achieving the highest customer satisfaction rating in the latest Roy Morgan survey and Consumer People’s Choice Award four years in a row, you’ve got some pretty great reasons to choose us!




What makes us different

customer service tsb

New Zealand's best bank for customer service

Experience our award-winning service. We’ve won the Consumer NZ People’s Choice award for Banking for seven years running (2016-2022) and also took out the title of 2019 Customer Experience Excellence Champion, in KPMG’s New Zealand Customer Experience Excellence Report.2

Our customers are at the heart of everything we do. When you need to chat something over, you can call us and there will always be a real person there to answer your call.


nz owned and independent tsb

NZ owned and independent

We’re 100% New Zealand owned and independent, and we’re proud to support NZ by keeping our profits at home.

We genuinely care about what’s best for New Zealand and the more profit we keep revolving through our local economy, the better the outcomes for our country and people.


Getting started

We’ve made it easy. We’ll help you move your accounts and payments from your current bank; all you need to do is give us a few details to get you going.