Executive Team Donna Cooper - CEO Donna Cooper joined TSB as its Chief Executive Officer in July 2018. Donna has extensive finance sector experience, including roles as the Chief Executive of The Warehouse Financial Services Group, and Director and General Manager of Baycorp Holdings (NZ). These New Zealand roles followed more than a decade working internationally with American Express in the United Kingdom, New Zealand, India and Australia. Donna has a Bachelor in Business, Management and International Business, and studied her Masters in Arts, International Business, at ESC Rennes School of Business in France. Roddy Bennett - GM Finance Roddy holds a BSc in Economics and Accounting, and is a Chartered Accountant. As GM of Finance, Roddy’s role is to provide key strategic financial advice, and assist in determining the Bank's direction and positioning, including business development and operational planning. He is responsible for providing leadership and oversight of the Finance and Treasury departments within the Bank. Teressa Betty - Chief Risk Officer Teressa has vast experience working at executive and senior management levels in banking across New Zealand and the UK, and has a legal background with a banking industry focus. Teressa specialises in risk management and strategic execution, with deep experience in enabling and enhancing organisational conduct and culture. She is President of the NZ & Pacific Islands Chapter of the Global Risk Management Society (RIMS), comprising 10,000+ members across 60+ countries, as well as Vice Chair of RIMS’ Global Diversity & Inclusion Council. Tracey Berry - GM Customer Solutions and Service Tracey is an experienced professional with more than 20 years’ experience in financial services, the majority in executive and senior management positions in banking. Tracey has a proven track record of creating high performing teams focused on delivering exceptional customer experiences. Her areas of specialty include Compliance, Regulatory Affairs, Wealth and Consumer banking. Tracey holds a range of relevant qualifications, and is also a member of the Financial Advisers Act Disciplinary Committee and is a Trustee of the Ara Foundation. Justine St John – GM Marketing and Customer Experience Justine is an experienced strategic marketer and leader who has 15 years’ experience working in both the New Zealand and Australian retail and consulting industries. Justine is responsible for the strategic planning and leadership of the Bank’s brand, communications, digital, product and external relations activity. Herman Visagie - Chief of Staff Herman has worked in the financial sector for almost a decade in central government, industry associations, and TSB. In his current role Herman is responsible for the legal, governance and regulatory affairs portfolios for TSB. Herman holds a BCom/LLB from the University of Otago. Hamish Archer - GM Technology Hamish is a seasoned IT professional with over 20 years of experience across New Zealand, Australia, Canada and the USA. In his current role Hamish is responsible for devising and implementing TSB’s technology strategy, and oversees the Bank’s IT infrastructure and core systems to ensure seamless customer service. Prior to this role Hamish was TSB’s Chief Technology Officer. Hamish holds a Bachelor of Engineering (E&E) from the University of Auckland. Chris Boggs - GM People and Culture Chris has worked across a range of industries and within professional services including with a number of financial services organisations. He has a Bachelor of Business in Marketing and Management and Master of Business in Management. As GM People & Culture he is responsible for ensuring the bank has the workforce and working environment it needs to execute its business strategy.