Executive Team Donna CooperCEO Donna Cooper joined TSB as its Chief Executive Officer in July 2018. Donna has extensive finance sector experience, including roles as the Chief Executive of The Warehouse Financial Services Group, and Director and General Manager of Baycorp Holdings (NZ). These New Zealand roles followed more than a decade working internationally with American Express in the United Kingdom, New Zealand, India and Australia. Donna has a Bachelor in Business, Management and International Business, and studied her Masters in Arts, International Business, at ESC Rennes School of Business in France. Roddy Bennett GM Finance Bio Roddy holds a BSc in Economics and Accounting, and is a Chartered Accountant. As GM of Finance, Roddy’s role is to provide key strategic financial advice, and assist in determining the Bank's direction and positioning, including business development and operational planning. He is responsible for providing leadership and oversight of the Finance and Treasury departments within the Bank. Tracey Berry GM Regulatory and Compliance Uplift Office Bio Tracey is an experienced professional with more than 20 years’ experience in financial services, the majority in executive and senior management positions in banking. Tracey has a proven track record of creating high performing teams focused on delivering exceptional customer experiences. Her areas of specialty include Compliance, Regulatory Affairs, Wealth and Consumer banking. Tracey holds a range of relevant qualifications, and is also a member of the Financial Advisers Act Disciplinary Committee and is a Trustee of the Ara Foundation. Graeme Scrivener Chief Risk Officer Bio Graeme has worked in Risk strategy, transformation and operational delivery in financial sector roles in highly regulated locations around the globe such as London, Delhi, Sydney and New York for more than 20 years. He’s experienced in designing and implementing innovative new operating models and culture improvements to meet regulatory expectations and enhance control environments. Graeme is a proven leader passionate about mentoring and inspiring others through coaching and integrity to deliver through complex, technical and challenging environments. Graeme holds a MA Economics for Business from University of Portsmouth in the UK as well as a BA (Hons) Philosophy from University of Wales. Justine St John GM Marketing and Customer Experience Bio Justine is an experienced strategic marketer and leader who has 15 years’ experience working in both the New Zealand and Australian retail and consulting industries. Justine is responsible for the strategic planning and leadership of the Bank’s brand, communications, digital, product and external relations activity. Liz Maguire Acting GM Technology Bio Liz has more than 20 years’ experience in the financial services sector, the majority in executive and senior management positions in banking. Liz has a particular strength in digital transformation, with proven results in creating and delivering market leading digital strategies to improve customer and employee experience. In her roles across New Zealand, Australia and the UK she has also held other senior positions in customer experience, lending, marketing, product and business performance. Liz has a Bachelor of Commerce in Management Studies and Labour Relations from University of Auckland Chris Boggs GM People and Strategy Bio Chris is experienced across a range of industries and has worked in professional services with multiple financial services organisations in New Zealand and Australia. As GM People & Strategy he is responsible for leading the development of the bank's strategy and business planning to ensure the business has clarity on its future direction and how it will be achieved. He is also responsible for ensuring the bank has the workforce it needs to execute its business strategy and that TSB’s authentic, people centred, culture continues to thrive. He has a range of business qualifications and continues to embrace learning in an ever-changing environment. Chris is passionate about the impact TSB has on its community both through its customer care focus and its ownership structure which sees it give back millions of dollars each year through its shareholder, a philanthropic organisation. Sean Edwards Acting GM Customer Solutions and Service Bio Sean is an experienced banking professional with more than 35 years’ working in financial services across New Zealand, South Africa, Australia and Asia, in a range of senior management positions. His career has helped him to develop key competencies in credit management, operational banking, commercial/retail banking, as well as a sound understanding of AML/CFT and other compliance legislation. Sean holds two Masters degrees - an MBA from Deakin University in Melbourne, as well as a Masters in Health Science (Psychology) from AUT University in Auckland. Herman Visage Chief of Staff Bio Herman has worked in the financial sector for almost a decade in central government, industry associations, and TSB. In his current role Herman is responsible for corporate governance and managing the Office of the CEO. Herman holds a BCom/LLB and a Diploma in Chinese Language & Culture from the University of Otago.