You'll find banking with us easy, wherever you are. Manage your accounts online, on your mobile, in person at your local branch, or over the phone with our Customer Engagement team. 

Woman on phone

Choose how you bank with us

Bank on the go

Bank on the go with our secure TSB app. Access your accounts online and enjoy the convenience of banking whenever you want, anytime you want.

Bank online

Take control of your money. Have the freedom and security to move money between accounts, make payments and check your balances all from your online tablet or computer.

Bank in person

Visit your local branch to have a chat to one of our team about your financial goals. We can help you arrange a home loan, open a new account and much more.

You can make deposits at any TSB branch and access your money for free using Eftpos and ATMs1, even if they’re owned by other banks.

Give us a call

You can call us on 0800 872 226 from 8am-6pm Monday to Friday, and 9am-5pm on the weekend. Our Customer Engagement team are here to help with any query big or small. 

Common questions about banking with TSB

Can I bank with you if there's no branch nearby?

You can join TSB online from any device anywhere, anytime without needing to visit a branch. Join online now it will take you 10-15 minutes. 

How can I join TSB?

You can either visit us in branch, or if there is no branch nearby jump online and complete the process from home. You start by by choosing an everyday and savings account, and we use greenID to verify your ID instantly and a selfie video to confirm your identity.

To join online you'll need to:

  • be 18 years old or over
  • have a valid New Zealand Passport or New Zealand Driver's Licence
  • be applying for an individual or joint account
  • use a smart phone or computer with a webcam

Join now

How do I set up online banking?

There’s no paperwork to sign, just call us on 0508 692 265 to get your access set up, or pop into your closest branch.

How do I set up mobile banking?

Before you can use the TSB app, you’ll need to set up online banking. Simply stop by your local branch, or call us on 0800 872 226 and we’ll get you set up. 

Already set up with online banking? You’re halfway there. Simply download the TSB app for your iOS or Android device and you’ll be able to sign up using your online banking details.

Don’t forget to read this bit

1 If you choose to use an ATM not owned by a New Zealand bank, this may incur a service fee (in addition to any standard account transaction fee) for which TSB receives a commission.