Ways to bank
You’ll find banking with us is easy
You can bank with us, wherever you are. If you don’t have a local branch nearby you can set up accounts or get a home loan over the phone. With Mobile, Online and Phone Banking, you can access your money or pay someone on the go.
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100% NZ owned and independent bank
MOBILE BANKING APP
Bank on the go with our secure Mobile Banking app. Access your accounts online and enjoy to convenience of banking whenever you want, anytime you want.
Take control of your money. Have the freedom and security to move money between accounts, make payments and check your balances all from your online tablet or computer.
TSB VIRTUAL BANK
Visit your digital branch to join TSB online, open an account or book a video call with a lending specialist. It's a new way of banking, making it easier to manage your money, chat to us and open accounts — from anywhere in NZ.
Visit your local branch to have a chat to one of our team about your financial goals. We can help you arrange a home loan, open a new account and much more.
You can make deposits at any TSB branch and access your money for free using Eftpos and ATMs1, even if they’re owned by other banks.
CUSTOMER ENGAGEMENT CENTER
You can call us on 0800 872 226 from 8am-7pm Monday to Friday, and 9am-5pm on the weekend. Our Customer Engagement team are here to help with any query big or small.
COMMON QUESTIONS ABOUT
You can join TSB online from any device anywhere, anytime without needing to visit a branch. Join online now it will take you 10-15 minutes.
You can either visit us in branch, or if there is no branch nearby jump online and complete the process from home. You start by by choosing an everyday and savings account, and we use greenID to verify your ID instantly and a selfie video to confirm your identity.
There’s no paperwork to sign, just call us on 0508 692 265 to get your access set up, or pop into your closest branch.
Before you can use your Mobile Banking App, you’ll need to set up Online Banking. Simply stop by your local branch, or call us on 0800 872 226 and we’ll get you set up.
Already set up with Online Banking? You’re halfway there. Simply download the Mobile Banking app for your iOS or Android device and you’ll be able to sign up using your Online Banking details.
Already with us? Log in to Online Banking. Or, simply send us a message or call 0800 872 226
1. If you choose to use an ATM not owned by a New Zealand bank, this may incur a service fee (in addition to any standard account transaction fee) for which TSB receives a commission.
Take a look at our Disclosure Statement or grab a copy from your local branch. Use of our accounts and services are subject to TSB’s General Banking Information.
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© TSB BANK LIMITED 2008-2020. Use of this website is subject to our Website Policy. TSB BANK Limited is in trade for the purposes of the Fair Trading Act 1986.
© TSB BANK LIMITED 2008-2020. Use of this website is subject to our >Website Policy. TSB BANK Limited is in trade for the purposes of the Fair Trading Act 1986.