Lost & Stolen cards
If your card is lost or stolen within New Zealand, please let us know straight away by calling 0800 406 406.
Overseas? Phone +64 6 968 3700.
Disputing a transaction
If you find a transaction on your TSB credit card statement or TSB debit account that you don’t believe you made, you can dispute it - you have up to 60 days from the transaction date to submit your dispute.
We’re still working on that.