COVID-19 FINANCIAL SUPPORTWe're currently experiencing high call volumes and high demand with online messages. If you'd like to get in touch with us in regards to your current situation and the financial impact of COVID-19 please contact us via our COVID-19 Financial Support form so that we can prioritise your message.
You must have JavaScript enabled to use this form. Nature of enquiry * Joining TSBAccountsHome LoansPersonal LoansCardsTerm InvestmentsKiwisaverOnline & Mobile BankingPayments & FeesForeign ExchangeInsuranceAdvertising & SponsorshipOther First Name * Please enter your first name. Surname * Please enter your surname. Organisation name Please enter your organistion name. Phone number * Please enter your phone. Email address * Please enter your email. Suburb * Please enter your suburb. City / Town * Please enter your city/town. Best way to reach you EmailPhone What's the best way to reach you? Best time to contact you MorningEarly afternoonMid to Late afternoonEarly evening Please select best time to contact you Query / Comments * Existing customer Existing customer * Yes No Send message Leave this field blank Lost / Stolen cards This form cannot be used to report lost/stolen cards or unauthorised transactions. If your card is lost or stolen within New Zealand, please let us know straight away by calling 0800 872 226. Outside normal business hours, please phone 0800 406 406.Overseas? Please phone 0064 06 968 3700 or visit Visa Global Customer Assistance. Please do not provide any secure information such as PINS or passwords. * Indicates required fields Got any questions? Call us 0800 872 226
You must have JavaScript enabled to use this form. Nature of enquiry * Joining TSBAccountsHome LoansPersonal LoansCardsTerm InvestmentsKiwisaverOnline & Mobile BankingPayments & FeesForeign ExchangeInsuranceAdvertising & SponsorshipOther First Name * Please enter your first name. Surname * Please enter your surname. Organisation name Please enter your organistion name. Phone number * Please enter your phone. Email address * Please enter your email. Suburb * Please enter your suburb. City / Town * Please enter your city/town. Best way to reach you EmailPhone What's the best way to reach you? Best time to contact you MorningEarly afternoonMid to Late afternoonEarly evening Please select best time to contact you Query / Comments * Existing customer Existing customer * Yes No Send message Leave this field blank
Lost / Stolen cards This form cannot be used to report lost/stolen cards or unauthorised transactions. If your card is lost or stolen within New Zealand, please let us know straight away by calling 0800 872 226. Outside normal business hours, please phone 0800 406 406.Overseas? Please phone 0064 06 968 3700 or visit Visa Global Customer Assistance. Please do not provide any secure information such as PINS or passwords. * Indicates required fields Got any questions? Call us 0800 872 226
Lost / Stolen cards This form cannot be used to report lost/stolen cards or unauthorised transactions. If your card is lost or stolen within New Zealand, please let us know straight away by calling 0800 872 226. Outside normal business hours, please phone 0800 406 406.Overseas? Please phone 0064 06 968 3700 or visit Visa Global Customer Assistance.
Please do not provide any secure information such as PINS or passwords. * Indicates required fields Got any questions? Call us 0800 872 226
