LAST UPDATED 24 MARCH 2020


24 MARCH 2020
All TSB branches will remain open until close of business on Wednesday 25 March
After Wednesday 25 March, to ensure we meet the needs of customers who cannot use ATMs, phone or online banking, from next week we will be opening one branch in each area, every Monday from 9am-12pm 
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20 MARCH 2020
TSB COVID-19 Virus Support
If you're experiencing financial difficulty as a result of the COVID-19 virus, we may be able to help with our financial hardship packages. 
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18 MARCH 2020
Variable rate change
Effective from 18 March 2020, the interest rates on TSB variable Housing, AgriBusiness, Commercial and Business Loans will decrease by 0.75%. TSB variable rate loans existing prior to 18 March 2020, will decrease effective from 2 April 2020.
Please contact TSB on 0800 872 226 or visit your nearest branch for current Agri/Commercial 

View home loan rates >

 




6 December 2019
TSB grants help lifesavers gear up for summer
Summer has arrived and Surf Life Saving clubs around the country are entering their busiest time of year. In addition to an ongoing partnership with Surf Life Saving New Zealand, TSB is again supporting the essential work done by clubs around the country by giving out $100,000 in grants.
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3 DECEMBER 2019
Removal of Loan Payment Default Fees
Effective 3 December 2019, we're removing the following loan payment default fees on TSB loan products:

 

Loan Fee type Current fee New fee
Loans drawn before 1 April 2005 Default interest 3.00% 0.00%
Loans drawn after 1 April 2005 Payment default fee $35 $0


25 NOVEMBER 2019
We’ve made some changes to our General Banking Information
From 25 November 2019, changes to the General Banking Information take effect. Please take the time to read through and understand how these changes might affect you. 
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27 October 2019
Surf Life Saving New Zealand start the summer with a smile
Surf Life Saving New Zealand is delighted to announce a further three-year partnership with TSB as the charity marks the start of its summer season this weekend. 
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2 SEPTEMBER 2019
Account rate changes
Effective from 2 September 2019 the rates of some TSB Everyday, Savings, Investment and Business accounts have decreased.
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29 AUGUST 2019
We’ve made some changes to our General Banking Information
From 29 August 2019, changes to the General Banking Information take effect. Please take the time to read through and understand how these changes might affect you. 
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4 JULY 2019
TSB shows authentic connections key to a winning customer experience
TSB has taken out the title of 2019 Customer Experience Excellence Champion, reveals KPMG’s New Zealand Customer Experience Excellence Report.
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19 JUNE 2019
We’ve made some changes to our General Banking Information
From 19 June 2019, changes to the General Banking Information take effect. Please take the time to read through and understand how these changes might affect you. 
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29 MAY 2019
TSB's solid annual performance lays strong foundation for future growth
CEO Donna Cooper says TSB’s annual profit is another solid financial result as the Bank focuses on ensuring ongoing success within a challenging economic climate.
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27 MARCH 2019
We’ve made some changes to our General Banking Information
From 27 March 2019, changes to the General Banking Information take effect. Please take the time to read through and understand how these changes might affect you. 
Read more>
 



17 MARCH 2019
TSB extends Aussie bank price match to include all home lending rates
TSB is taking its Australian-owned bank home lending price match campaign up a notch.From today (Sunday 17 March) TSB will price match any nationally advertised home lending rate offered by an Australian-owned bank until 31 March 2019.
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18 FEBRUARY 2019
TSB increases customer satisfaction lead in the latest Roy Morgan results
New results from Roy Morgan’s Single Source (New Zealand) survey, have been released and TSB has the highest customer satisfaction of the nine largest New Zealand banks with 88.5% and overall biggest improvement.
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17 FEBRUARY 2019
TSB to price match Aussie banks on home lending in New Zealand first
TSB is taking price out of the equation so New Zealanders can get the best home loan rates, without putting money into the pockets of Australian owned banks. In a move never seen before in New Zealand banking, from today TSB will price match any nationally advertised one-year home lending rate offered by an Australian-owned bank until 3 March 2019.
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10 FEBRUARY 2019
Kiwis share their rip experiences to support 3R’s safety message
Four New Zealanders are sharing their real-life rip stories to help spread the new ‘three R’s’ rip safety slogan launched by TSB and Surf Life Saving New Zealand (SLSNZ) this summer.
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