LAST UPDATED 10 NOVEMBER 2020
10 NOVEMBER 2020
TSB community volunteer days helping hatch the next generation of kiwi
TSB is partnering with the charity Kiwis for kiwi and using its community volunteer leave programme top help turn around the plight of our national bird.
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05 NOVEMBER 2020
TSB launches 2.49% lending rate for 1 year, 2 year and 18-month terms
From Friday 6 November TSB is offering a 2.49% interest rate across its one year, two year and 18-month terms.
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02 NOVEMBER 2020
Account Rate Changes
Effective from 2 November 2020, the rates of some TSB Everyday, Savings, Investment and Business accounts have decreased.
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29 OCTOBER 2020
TSB celebrates return to the city with Capture the Heart of Canterbury photo competition
To mark TSB’s new home in Christchurch at 116 Oxford Terrace, the Bank is calling on Cantabrians to help capture the heart of the region in a photo.
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11 SEPTEMBER 2020
TSB Good Stuff puts $250,000 behind nine brilliant ideas to benefit New Zealand communities
TSB has awarded nine grants totalling $250,000 to New Zealanders with great ideas to do good in our communities.
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18 AUGUST 2020
TSB launches special one-year home loan rate of 2.49%, two-year of 2.65%
On top of its Aussie rate match promise, TSB is launching a one-year special home loan rate of 2.49% and a two-year special of 2.65%, effective from Tuesday 18 August.
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03 AUGUST 2020
Account rate changes
Effective from 3 August 2020, the rates of some TSB Everyday, Savings, Investment and Business accounts have decreased.
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30 JULY 2020
TSB committed to enhancing customer care in new COVID-19 landscape
TSB’s annual result reflects the significant impact COVID-19 is having on New Zealanders and highlights the Bank’s commitment to continuing to evolve and enhance its customer care.
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03 JULY 2020
New Zealanders to choose worthy TSB Good Stuff People’s Choice winner
TSB is calling on Kiwis to choose the idea most worthy of a TSB Good Stuff grant of up to $30,000 in its People’s Choice competition.
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19 JUNE 2020
TSB becomes accredited Living Wage Employer
Direct employees of TSB have earned the Living Wage since October 2018 and the Bank supported its main cleaning contractor to implement this by 1 April 2019. Since then, TSB has been working closely with all remaining cleaning contractors to ensure they also do the same.
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05 JUNE 2020
International bank drafts update
From 5pm, 31 July 2020 we are unable to process or order International bank drafts. Replacement drafts will also no longer be available.
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2 JUNE 2020
TSB Good Stuff grants programme to get behind Kiwis helping NZ back on its feet
TSB is launching a grants programme ‘TSB Good Stuff’ to help support Kiwis driving positive change for New Zealand as the country recovers from the impact of COVID-19.
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2 JUNE 2020
Account rate changes
Effective from 2 June 2020 the rates of some TSB Everyday, Savings and Business accounts have decreased.
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29 MAY 2020
COVID-19 rise in video calling inspires TSB Virtual Bank – an online, personalised branch
TSB Virtual Bank has launched today giving New Zealanders based anywhere in the country an online branch where they can discuss their home lending needs via video call, join the Bank and open accounts
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28 MAY 2020
TSB to once again rate match the Aussie banks on home lending
TSB has relaunched its ‘Aussie rate match’ promise to give Kiwis more financial flexibility with their home lending.
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26 MAY 2020
TSB wins Consumer NZ People’s Choice Award for fifth year in a row
TSB has taken out the Consumer NZ People’s Choice Award for banking again this year – winning the award for the fifth year in a row.
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21 MAY 2020
TSB cuts home loan rates with three terms below 3%
TSB is launching five new home loan rates, three of which are below 3% and the lowest ever offered by the Bank. The new rates will be effective from Friday 22 May 2020.
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13 MAY 2020
TSB offers 2.89% one-year home loan rate
TSB has launched a one-year home loan fixed interest rate of 2.89% effective from today.
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1 MAY 2020
Account rate changes
Effective from 1 May 2020 the rates of some TSB Everyday and Investment accounts have decreased.
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24 APRIL 2020
Helping customers through COVID-19
TSB is renowned for its customer care, but the bank’s commitment has gone to a whole new level as part of its response to COVID-19, including personally contacting customers to ‘check-in’.
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15 APRIL 2020
Account rate changes
Effective from 15 April 2020 the rates of some TSB Everyday, Savings, Investment and Business accounts have decreased.
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9 APRIL 2020
TSB Visa Debit and Credit cards issued from 8 April 2020 will accept contactless payments up to $200 without a PIN.
For purchases over $200, you’ll be prompted to enter your PIN before the transaction can be accepted. This is a temporary increase from the current $80 prompt for PIN, due to COVID-19, to allow our customers to complete in-store transactions quickly and safely. Cards currently held by customers will continue to have an $80 limit at this stage. See our COVID-19 FAQs for more.
24 MARCH 2020
All TSB branches will remain open until close of business on Wednesday 25 March
After Wednesday 25 March, to ensure we meet the needs of customers who cannot use ATMs, phone or online banking, from next week we will be opening one branch in each area, every Monday from 9am-12pm
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20 MARCH 2020
TSB COVID-19 Virus Support
If you're experiencing financial difficulty as a result of the COVID-19 virus, we may be able to help with our financial hardship packages.
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18 MARCH 2020
Variable rate change
Effective from 18 March 2020, the interest rates on TSB variable Housing, AgriBusiness, Commercial and Business Loans will decrease by 0.75%. TSB variable rate loans existing prior to 18 March 2020, will decrease effective from 2 April 2020.
Please contact TSB on 0800 872 226 or visit your nearest branch for current Agri/Commercial
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6 December 2019
TSB grants help lifesavers gear up for summer
Summer has arrived and Surf Life Saving clubs around the country are entering their busiest time of year. In addition to an ongoing partnership with Surf Life Saving New Zealand, TSB is again supporting the essential work done by clubs around the country by giving out $100,000 in grants.
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3 DECEMBER 2019
Removal of Loan Payment Default Fees
Effective 3 December 2019, we're removing the following loan payment default fees on TSB loan products:
