Other useful contacts

Tech & password help

0508 692 265

For help with Online, Mobile or Phone Banking.

Send mail to

TSB Bank Limited
PO Box 240
New Plymouth
New Zealand



  • Suspicious Emails & Scams

    If you think you’ve received a suspicious email, please do not click any links and forward a copy to us

    Read our tips for keeping your money and personal information secure.

  • Insurance Claims
  • Foreign Exchange

    Some Foreign Exchange services may be limited to existing customers, and some currency may need to be ordered in. Use Find A Branch to see if there is a dedicated Foreign Exchange counter in your area.

    Phone: 06 968 3713

We're committed to providing good banking practices, and meeting our responsibilities under the Code of Banking Practice.

We’d love to know how you think we’re doing - please get in touch with comments or a complaint.