Get in touch
We’re available by phone 7 days a week
0800 872 226
0800 231 232
+64 6 968 3700
Customer Engagement Centre hours
Mon - Fri: 8am-7pm
Sat - Sun: 9am-5pm
Public holidays: 9am-5pm
Closed : Good Friday, Easter Sunday, Christmas Day, and ANZAC day before 1pm
The page you're after isn't on our new website just yet, but you can find it on our old site.
Would you like go there now or keep looking around here?
You’ll notice our name and colours have changed along with how our website. Although we now look different, the way you do things on our website remains the same.
Our promise of putting you first remains part of our philosophy and we’ll continue to provide award-winning customer service and experiences.
After hours 0800 406 406
Please tell us immediately.
Lost your card overseas? Visit Visa Global Customer Assistance for help in your area.
0508 692 265
For help with Online, Mobile or Phone Banking.
TSB Bank Limited
PO Box 240
If you think you’ve received a suspicious email, please do not click any links and forward a copy to us.
Read our tips for keeping your money and personal information secure.
0800 100 162 (TOWER)
0800 244 467 (Cigna)
0800 872 274 (Sovereign)
0800 500 108 (Sovereign)
Some Foreign Exchange services may be limited to existing customers, and some currency may need to be ordered in. Use Find A Branch to see if there is a dedicated Foreign Exchange counter in your area.
Phone: 06 968 3713
We're committed to doing what is right for our customers and meeting our responsibilities under the Code of Banking Practice.
We’d love to know how you think we’re doing - please get in touch with comments or a complaint.
© TSB BANK LIMITED 2008-2019. Use of this website is subject to our Website Policy. TSB BANK Limited is in trade for the purposes of the Fair Trading Act 1986.