Other useful contacts Lost or stolen cards 0800 872 226 0800 872 226 After hours 0800 406 406 After hours 0800 406 406 Please tell us immediately. Lost your card overseas? Visit Visa Global Customer Assistance for help in your area. Tech & password help 0508 692 265 0508 692 265 For help with Online, Mobile or Phone Banking. Send mail to TSB Bank Limited PO Box 240 New Plymouth 4340 New Zealand Find us on Suspicious Emails & Scams If you think you’ve received a suspicious email, please do not click any links and forward a copy to us. Read our tips for keeping your money and personal information secure. Insurance Claims House, Contents & Motor 0800 100 162 (TOWER) Life & Travel 0800 244 467 (Cigna) Credit Card 0800 872 274 (Sovereign) Tailored Loan 0800 500 108 (Sovereign) Foreign Exchange Some Foreign Exchange services may be limited to existing customers, and some currency may need to be ordered in. Use Find A Branch to see if there is a dedicated Foreign Exchange counter in your area. Phone: 06 968 3713 We're committed to doing what is right for our customers and meeting our responsibilities under the Code of Banking Practice. We’d love to know how you think we’re doing - please get in touch with comments or a complaint.
Lost or stolen cards 0800 872 226 0800 872 226 After hours 0800 406 406 After hours 0800 406 406 Please tell us immediately. Lost your card overseas? Visit Visa Global Customer Assistance for help in your area.
Suspicious Emails & Scams If you think you’ve received a suspicious email, please do not click any links and forward a copy to us. Read our tips for keeping your money and personal information secure. Insurance Claims House, Contents & Motor 0800 100 162 (TOWER) Life & Travel 0800 244 467 (Cigna) Credit Card 0800 872 274 (Sovereign) Tailored Loan 0800 500 108 (Sovereign) Foreign Exchange Some Foreign Exchange services may be limited to existing customers, and some currency may need to be ordered in. Use Find A Branch to see if there is a dedicated Foreign Exchange counter in your area. Phone: 06 968 3713
House, Contents & Motor 0800 100 162 (TOWER) Life & Travel 0800 244 467 (Cigna) Credit Card 0800 872 274 (Sovereign) Tailored Loan 0800 500 108 (Sovereign)
We're committed to doing what is right for our customers and meeting our responsibilities under the Code of Banking Practice. We’d love to know how you think we’re doing - please get in touch with comments or a complaint.
