We're working on that
The page you're after isn't on our new website just yet, but you can find it on our old site.
Would you like go there now or keep looking around here?
100% NZ owned and independent bank
Code of Banking Practice
We want our customers to have a good banking experience. The Code of Banking Practice sets out the principles of good banking practice. We agree to follow these good banking practices in our customer relationships.
Advice at TSB
General Banking Information
- General Banking Terms and Conditions
- Product Specific Terms and Conditions
- Digital Banking Terms and Conditions
- BusinessBank Terms and Conditions
- Eftpos Terms and Conditions
Home Loan Terms and Conditions
Home loan rates, fees and agreements
Personal Loan Terms and Conditions
Personal loan rates, fees and agreements
Overdraft Terms and Conditions
Loan Contract Terms - Retail (Personal loans and Overdrafts)
Sample Overdraft Loan Contract
Business, Commercial and Rural Terms and Conditions
Loan Contract Terms - Non retail (for business, commercial or rural lending purposes)
Debit Mastercard
Debit Mastercard fees, limits and agreements
Visa Classic Credit Card
Visa Classic Credit Card General Information
For new credit card accounts.
- Initial Disclosure Statement
- Rates and Fees
- Conditions of Use
Visa Debit
Visa Debit General Information (effective 7 September 2021)
- Visa Debit Fees Information
- Visa Debit Terms and Conditions
Website Terms of Use
Privacy at TSB
Disclosure Statement
View current Disclosure Statement
Frequently Asked Questions