Code of Banking Practice

We want our customers to have a good banking experience. The Code of Banking Practice sets out the principles of good banking practice. We agree to follow these good banking practices in our customer relationships.



Advice at TSB

Publicly Available Disclosure


General Banking Information

General Banking Information

  • General Banking Terms and Conditions
  • Account Specific Terms and Conditions
  • Digital Banking Terms and Conditions
  • BusinessBank Terms and Conditions
  • Account and Service Fee Information
  • Eftpos Terms and Conditions
  • Visa Debit Fee Information
  • Visa Debit Terms and Conditions



Lending Terms and Conditions

Loan Contract Terms - Retail (Home loans, Personal loans and Overdrafts)
Loan Contract Terms - Non retail (for business, commercial or rural lending purposes)
Memorandum of Mortgage
Sample Home Loan Contract
Sample Lien Over Depositor's Accounts
Sample Personal Loan Contract
Sample Overdraft Loan Contract