It’s about caring more
Money isn’t just about dollars and cents. It’s personal. That’s why we focus on doing what's right for our customers and communities – helping make money feel a little less complicated.
It’s about customers first
When you get in touch, you want things sorted – so that's what we do, as fast as we can. Great service takes great people, which is why helping isn’t just part of the job. It’s part of who we are.
It’s about striving for better
Our NZ-based team of experts are always looking for ways to help make banking better. From Canstar award-winning credit cards and everyday banking to simple solutions like payment alerts, we’re here to help you feel more in control of your money every day, not just pay day.
It’s about proudly giving back
When you bank with us, your money does more than sit in an account. We’re proudly owned by the philanthropic Toi Foundation, and our ‘profit for purpose’ model means our profits stay in Aotearoa and are used to make a difference.
Our story
Helping Kiwi and communities thrive - from where we started in 1850 to today. Learn more about our journey built on trust, care and helping communities grow.
Community & sponsorship
As a bank with community at its core, we’re all about partnering to enhance experiences for New Zealanders.
Sustainability
Doing the right thing for our communities and the environment – today and for the future.
