Security Tips

Use of ATMs in New Zealand

Observe your surroundings before using an ATM. If the machine is obstructed from view or poorly lit, visit another ATM.
Take a friend with you - especially at night.
Have your card out and ready to use.
Shield the screen and keyboard so anyone waiting to use the ATM cannot see you enter your PIN or transaction amount.
Put your cash, card and receipt away immediately. Count your money later, and always keep your receipt.
If you see anyone or anything suspicious, cancel your transaction and leave immediately. If anyone follows you after making a transaction, go to a crowded well-lit area and call the Police.
When using an enclosed ATM that requires your card to open the door, avoid letting strangers follow you inside.
When using a drive-up ATM, make sure all passenger car doors are locked and windows are up.
Do not leave your car unlocked or engine running when you get out to use an ATM.
While many ATM's are available 24 hours a day, some may only be open during local business hours, so try and plan your withdrawals ahead of time.

ATM credit card transactions overseas

TSB VISA cards may be used in overseas ATM's displaying the VISA logo.
ATM withdrawals overseas are dispensed in local currency and are debited from your account in NZ dollars, based on the exchange rate. A fee may also apply.
There is a daily limit of NZ$1,000. Transactions above this limit, once converted to NZ dollars, will be declined. For example this will be about $795 Australian dollars at an exchange rate of 0.7953