Security tips
Using ATMs
Use of ATMs in New Zealand
- Observe your surroundings before using an ATM. If the machine is obstructed from view or poorly lit, visit another ATM.
- Take a friend with you - especially at night.
- Have your card out and ready to use.
- Shield the screen and keyboard so anyone waiting to use the ATM cannot see you enter your PIN or transaction amount.
- Put your cash, card and receipt away immediately. Count your money later, and always keep your receipt.
- If you see anyone or anything suspicious, cancel your transaction and leave immediately. If anyone follows you after making a transaction, go to a crowded well-lit area and call the Police.
- When using an enclosed ATM that requires your card to open the door, avoid letting strangers follow you inside.
- When using a drive-up ATM, make sure all passenger car doors are locked and windows are up.
- Do not leave your car unlocked or engine running when you get out to use an ATM.
- While many ATM's are available 24 hours a day, some may only be open during local business hours, so try and plan your withdrawals ahead of time.
ATM credit card transactions overseas
- TSB VISA cards may be used in overseas ATM's displaying the VISA logo.
- ATM withdrawals overseas are dispensed in local currency and are debited from your account in NZ dollars, based on the exchange rate. A fee may also apply.
- There is a daily limit of NZ$1,000. Transactions above this limit, once converted to NZ dollars, will be declined. For example this will be about $795 Australian dollars at an exchange rate of 0.7953