We’ve updated our Privacy Notice, with changes taking effect from 1 May 2026. These updates reflect recent privacy law changes around the collection of personal information.
We’ve updated our Privacy Notice, with changes taking effect from 1 May 2026.
These updates reflect recent privacy law changes around the collection of personal information. We’ve also made a few changes to align with industry best practice in New Zealand.
These updates don’t affect your privacy rights - they just give you more visibility of how your information is handled.
Key changes
- Clarity on when we may receive information about you indirectly from third parties, in line with Privacy Act 2020 amendments coming into force nationwide.
- Updated information about credit checks, including how we may carry them out from time to time to support responsible lending.
- Additional information on how we may sometimes refer customers at risk of financial or economic harm to support people or services.
You can view our full Privacy Notice here. We encourage you to take a few minutes to read it so you understand what it means for you.