TSB’s Lucy Graydon shares her perspective on sustainability leadership - including what it’s like driving change inside a bank, and why caring for te taiao (the natural world) matters for a thriving future.
TSB’s Head of Sustainability, Lucy Graydon, recently joined ART FM’s Talking Taiao series to share her perspective on sustainability leadership — including what it’s like driving change inside a bank, and why caring for te taiao (the natural world) matters for a thriving future.
In the episode, Lucy reflects on her own journey into sustainability, the value of bringing people along with empathy, and how sustainability in banking is closely linked to long-term resilience and risk management (including environmental, social and governance considerations).
At TSB, our sustainability focus is guided by a clear strategy and priorities. Our vision is to empower people and communities to thrive in a changing world, supported by a sustainability strategy that guides our goals, actions and partnerships.
Our sustainability priorities
TSB’s sustainability strategy is built around four key priorities:
- Empowering our people to deliver excellent service
- Future-focused leadership to engage and uplift our community
- Owning our impact and creating a climate-resilient future
- Supporting our customers to build financial security and resilience
Lucy also speaks about the practical work underway at TSB — including setting clear priorities, progressing climate-related planning, and building internal momentum through a network of sustainability champions.
As a proudly Kiwi-owned bank with a profit for purpose model, we’re focused on doing what’s right for our customers and giving back to our community through our ownership by the philanthropic Toi Foundation.
Interested in learning more? Listen to the full interview on ART FM’s Talking Taiao series. Learn more about our commitment to sustainability.