At a glance

Debit Mastercard no annual fee


No annual card fees
You won’t be charged an annual fee on this card.

Debit Mastercard contactless payments


Contactless payments
Spend less time at the checkout, simply tap & go for purchases under $200.
Debit Mastercard use it anywhere


Use it anywhere
Spend your own money in-store, online & worldwide, wherever Mastercard is accepted.
Debit Mastercard cards are biodigradable


Cards are 85% biodegradable 
Given the right conditions, it'll break down faster than a standard bank card.  

Debit Mastercard fraud protection


Protection from fraud
With Mastercard’s Zero Liabilitypromise.



Monitor your 
card online

Get set up with online and mobile banking so you can bank on the go. Make payments, keep track of spending and check balances - all from a mobile, tablet or desktop.

ways to bank

Lady on laptop

What is a debit card and who can apply

A debit card allows you to shop online, in-store and overseas - using your own money. It needs to be linked to a TSB transactional account, so you’ll need to have an existing account, or you can apply to open one.

To apply for a Debit Mastercard you must be 15 years old or over. If you are between 15-17 years old, you’ll need a parent or guardian to sign a paper debit application form that can be found in-branch at your local TSB.

An EFTPOS card is another option, but it can't be used to buy things online.




Braille on our cards

Putting customers first is at the heart of our philosophy, so to help our vision impaired customers identify which card they’re using  our Debit Mastercard’s have ‘TSB D’ printed in braille on them.

Our new Debit Mastercard has a vertical design, so the braille is printed on the lower left side, to help customers identify the orientation of their card for tapping or inserting the chip.



Dispute a transaction

If you find a transaction on your account that you don’t believe you made, you can dispute it - you have up to 60 days from the transaction date to submit your dispute. You must dispute any domestic EFTPOS and domestic ATM transactions with the relevant merchant.

Learn More

Temporarily block your card

If you have misplaced your card, you can put a temporary block on it to stop transactions being made. Block or unblock transactions by calling 0800 872 226  or +64 6 968 3700 (overseas).


Lost or stolen card

If your card is lost or stolen within New Zealand, please let us know straight away by calling 0800 872 226. Outside normal business hours, please phone 0800 406 406 (please be aware this after hours cancellation service is provided by a third party)

Overseas? Phone +64 6 968 3700.


Getting Started

Already with us? You can apply for a Debit Mastercard by visiting us in-branch or calling us on 0800 872 226 between 8am and 6pm Monday to Friday, or between 9am and 5pm on weekends.

New to TSB? You can join TSB online, visit your local branch or call us on 0800 872 226.

  • Don't forget to read this bit

    1. The limits for contactless transaction without PINs can be changed from time to time without notice.

    2. Cards are manufactured using 85% SICOECO, a Degradable PVC. Total content of SICOECO within the card is 85% and 15% is PETG, antenna, chip etc. The card can be disposed in microbe rich environments, such as a biologically active landfill.

    3. For the Mastercard Zero Liability Promise details, visit

    The terms and conditions for the TSB Debit Mastercard are set out in TSB's Debit Mastercard Conditions of Use, Debit Mastercard Fees Information and Privacy Notice.

    Mastercard and Priceless are registered trademarks and the circles design is a trademark of Mastercard International Incorporated.