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TSB is currently unable to take applications for new credit cards, limit increases and balance transfers. We’re very sorry for this inconvenience. Please get in touch with our team on 0800 872 226 to discuss alternative options.


CREDIT CARD

At a glance

 

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Interest free credit

Get up to 55 days interest-free
credit on purchases.

 

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Visa payWave

Spend less time at the
checkout with Visa payWave.

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Use in-store, online & worldwide

Use your card to spend in-store,
online and all over the world1

 

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Safe & secure

Protection from fraud with
Verified by Visa, and Visa Zero
Liability policy.
 

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Interest rates & low fees

18.50% p.a interest rate on
purchases and cash advances.
Low account fee $15 per six months.
 

 

 

tsb visa PayWave


HOW TO USE

Visa payWave

Need to make a quick payment? Anything under $200 won’t require a PIN when you use Visa payWave - just wave and go. If you do spend over $200 you may be prompted to enter your PIN by the merchant2.

 

How it works

  • Look for the Visa payWave symbol in participating stores

  • Check the amount displayed on the terminal is correct & wave your card in front of the terminal. If a PIN is required, you’ll be prompted to enter that

  • Listen for the terminal to beep and give the green light, then check your transaction has been approved

  • That’s it, your transaction is complete

 

 

 


PUTTING CUSTOMERS FIRST

Braille on our cards

Putting customers first is at the heart of our philosophy, so we’re always looking for ways that we can
improve our services. All our Visa Classic Credit Cards have ‘TSB C’ printed in braille on them. This is to help our vision
impaired customers identify which card they’re using, as well as identify the orientation of their card.


 

 

 


ONLINE & MOBILE BANKING

Manage your 
card online

Get set up with online and mobile banking so you can take control of your money. Make payments, keep track of spending and check balances all from a mobile, tablet or desktop.
 

WAYS TO BANK
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WHAT TO DO

Lost or Stolen card? 

If your card is lost or stolen within New Zealand, please let us know straight away by calling 0800 872 226. Outside normal business hours, please phone 0800 406 406.

Overseas? Phone +64 06 968 3700 or visit Visa Global Customer Assistance.
 


 

 


HOW TO

Dispute a transaction

If you find a transaction on your TSB Visa Credit card statement or TSB Visa Debit account that you don’t believe you made, you can dispute it - you have up to 60 days from the transaction date to submit your dispute.

LEARN MORE
 


 

 

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