Fees - Accounts & Services | TSB

Everyday accounts

Connect Plus, Personal & Saver Plus

* Use of ATMs not owned by any bank in New Zealand may incur a service fee (in addition to standard account transaction fees) for which TSB receives a commission.
** Manual transactions are defined as a 'staff assisted transaction.'
Account fee - Monthly management fee	Free
Account fee - Activity fee	Free
Withdrawal fee - ATM fee*	Free
Withdrawal fee - EFTPOS fee	Free
Withdrawal fee - Manual transaction fee**	Free
Deposit fee - Manual transactions**	Free
Deposit fee - Fastbank fee	Free
Cheque clearance fee	Free

Savings accounts

WebSaver

* Use of ATMs not owned by any bank in New Zealand may incur a service fee (in addition to standard account transaction fees) for which TSB receives a commission.
** Manual transactions are defined as a ‘staff assisted transaction.’
Account fee - Monthly management fee	Free
Account fee - Activity fee	Free
Withdrawal fee - ATM*	N/A
Withdrawal fee - EFTPOS	N/A
Withdrawal fee - Manual transactions**	N/A
Online and Mobile Banking transfers between own accounts	Free
Deposit fee - Manual transactions**	N/A
Deposit fee - Fastbank fee	N/A
Cheque clearance fee	N/A

Horizon Savings

* Use of ATMs not owned by any bank in New Zealand may incur a service fee (in addition to standard account transaction fees) for which TSB receives a commission.
** All Horizon Savings account withdrawals will incur a $1 fee, however Online and Mobile Banking transfers are free. Payments by automatic/bill payment, direct debit, salary deduction cannot be made from the account.
*** Manual transactions are defined as a ‘staff assisted transaction.’
Account fee - Monthly management fee	Free
Account fee - Activity fee	Free
Withdrawal fee - ATM*	$1 per withdrawal* **
Withdrawal fee - EFTPOS	$1 per withdrawal* **
Withdrawal fee - Manual transactions**	$1 per withdrawal *
Online and Mobile Banking transfers between own accounts	Free
Deposit fee - Manual transactions***	Free
Deposit fee - Fastbank fee	Free
Cheque clearance fee	Free

Investment accounts

Premier

Deposit fee - manual transactions***
Deposit fee - Fastbank fee
Cheque clearance fee
* Premier account – if the minimum calendar month balance is less than $5,000, a monthly management fee of $10 applies. If applies, that fee is deducted at the end of each calendar month.
** Use of ATMs not owned by any bank in New Zealand may incur a service fee (in addition to standard account transaction fees) for which TSB receives a commission.
*** Manual transactions are defined as a ‘staff assisted transaction.’
Account fee - Monthly management fee	Free, or $10 if monthly balance falls below $5,000*
Account fee - Activity fee	Free
Withdrawal fee - ATM**	Free
Withdrawal fee - EFTPOS	Free
Withdrawal fee - Manual transactions***	Free
Online and Mobile Banking transfers between own accounts	Free

Club & Society and Youth Accounts

* Use of ATMs not owned by any bank in New Zealand may incur a service fee (in addition to standard account transaction fees) for which TSB receives a commission.
** Manual transactions are defined as a ‘staff assisted transaction'.
Account fee - Monthly management fee	Free
Account fee - Activity fee	Free
Withdrawal fee - ATM*	Free
Withdrawal fee - EFTPOS	Free
Withdrawal fee - Manual transactions**	Free
Deposit fee - Manual transactions**	Free
Deposit fee - Fastbank fee	Free
Cheque clearance fee	Free

Business Cheque Accounts*

*May not be available in all areas
Monthly management fee	$3
Activity fee	25 cents per transaction
Cheque clearance fee	25 cents per cheque

Online & Mobile Banking

*All Horizon Savings account withdrawals will incur a $1 fee, however Online and Mobile Banking transfers are free. Payments by automatic/bill payment, direct debit, salary deduction cannot be made from the account.
Online access fee and app download fee	Free
Transfers between your own TSB accounts	Free
Regular Payment or Regular Transfer set-up fee	$2 per payment set-up (Free to amend the amount or frequency of an existing payment, or to delete an existing payment).
Bill payment, standard payee, personal payee, internet regular payment service charge, immediate payment service charge*	Free
TSB online security token	$25

Online Banking Only

Xero signup fee	Free
Xero backdated transactions (optional)	$10 per account selected

Standard Eftpos Card/ATM

*Use of ATMs not owned by any bank in New Zealand may incur a service fee (in addition to standard account transaction fees) for which TSB receives a commission
**All Horizon Savings withdrawals will incur a $1 fee, however Online and Mobile Banking transfers are free. Payments by automatic/bill payment, direct debit, salary deduction cannot be made from the account
***TSB Eftpos cards will operate in CBA (Commonwealth Bank of Australia) ATMs. Commission of 0.70% will be charged on the exchange rate for each transaction
ATM withdrawals from any NZ bank ATMs* **	Free (Horizon Savings exempt - See Savings table)
ATM balance enquiry from any NZ bank ATM*	Free
Replacement of lost or damaged cards	$10
ATM withdrawal from CBA ATM***	$5 per advance

Phone Banking

*All Horizon Savings account withdrawals will incur a $1 fee, however Online and Mobile Banking transfers are free. Payments by automatic/bill payment, direct debit, salary deduction cannot be made from the account.
Telephone access fee	$10 per user, per six month period (First payment in advance, and six monthly thereafter)
Transfers between your own TSB accounts*	Free
Bill payment, Standard Payee payment service charge	Free

Txt Banking

1 All Horizon Savings account withdrawals will incur a $1 fee, however Online and Mobile Banking transfers are
free. Payments by automatic/bill payment, direct debit, salary deduction cannot be made from the account.
TXT Banking set-up fee	Free
TXT Banking Transaction fee1	40 cents per two ways message transaction

Alerts

TXT Alert	20 cents per one-way text message
Email Alert	Free for the first 10 in a calendar month. (10 cents per email message after that, within the same calendar month)

Direct Debits*

*All Horizon Savings account withdrawals will incur a $1 fee, however Online and Mobile Banking transfers are free. Payments by automatic/bill payment, direct debit, salary deduction cannot be made from the account.
Establishment fee	$3 per authority (Premier accounts exempt)
Reactivating fee	$3 per authority
Non payment (insufficient funds) fee	$7 per payment
Alteration fee	$3 per authority for any alteration

Automatic Payments*

*All Horizon Savings account withdrawals will incur a $1 fee, however Online and Mobile Banking transfers are free. Payments by automatic/bill payment, direct debit, salary deduction cannot be made from the account
Establishment fee	$3 per authority, for payments to all non TSB accounts (Premier accounts exempt)
Reactivating fee	$3 per authority
Hold payment fee	$3 per authority
Alteration fee	$3 per authority for any alteration
Payment service charge	25 cents for payments to another bank (Premier accounts exempt)
Payment to TSB accounts	Free
Non payment (insufficient funds) fee	Free

Cheques

Dishonoured cheques	$7 per cheque
Stopped cheques	$10 per cheque (No charge for lost or stolen cheques)
Bank cheque	$3 per cheque
Special answer	$15 per cheque

Unarranged Overdraft

In addition: interest is charged on the daily overdrawn balance, at the prevailing unarranged interest rate and charged to the account at the end of each calendar month
Fee	$10 per month

Same-Day Cleared Payments

Same-day cleared payment fees - No notification required	$20 per payment
Same-day cleared payment fees - Where notification is required to payee customer	$25 per payment

Cash Handling Fee (Business Customer Only)

Notes over $5,000 per day	$3 per $1,000
Coins over $100 per day	$3 per $100

BusinessBank

BusinessBank monthly access fee	$10
TSB Online Security Token	$25
Direct Credit payments of one-off payments to TSB accounts	Free
Direct Credit payments or one-off payments to other banks accounts	25 cents per transaction
Direct Debit, Standard Payee and Tax Payments	25 cents per transaction
Transfers between your own TSB accounts	Free

Emailing or Faxing of Information

Signatures between branches	$2 per request
Other information per request	$2 per page

Auditors Confirmation Report

*Non-profit organisations are exempt from this fee
Report fee*	$60 per hour (minimum fee $15)

Direct Credit Recovery

Recovery service fee	$35 per transaction (No fee charged to the customer if the payment was a bank error)

Statement & Slip Searches

First statement per month	Free
Second and subsequent statement per month	$2 (FreeStyle Junior $1. Deducted at the end of the month)
Statement reprints	$4 per copy. This includes both statement history/reprints and copies from archives
Duplicate statements	$4
Screen printouts	$1
Slip searches	$60 per hour (minimum fee $15)
Cheque image search	$2 per cheque

Inactive Accounts

Annual fee	$25 (Charged on 30 September if there is no customer initiated activity within 4 years and the balance is less than $500)

Lodgement to Other Banks

Deposits	$4 per transaction plus 25 cents per cheque
Commercial deposits	$5 per transaction plus 25 cent per cheque
Cash handling fee	$2 per $1,000

Visa Debit

General Fees

*This commission charge comprises of two components; Issuer fee and Visa International Service Assessment, and is calculated as a percentage of the converted overseas transaction value. The Overseas Service Fee is charged to your account at the time the overseas transaction is charged to your account, and appears as a separate item.
**This is charged on the day a Cash Withdrawal is made from an Overseas Bank or ATM. This is charged on Cash Withdrawals over the counter at any non TSB Branch.
Visa Debit Annual fee	$10 per year. Charged at the time your Visa Debit card is ordered and annually thereafter to your nominated account
Card replacement fee	$15 per card
Overseas service fee*	2.5% of the New Zealand Dollar value of each overseas card transaction
Cash withdrawal fee**	$5 per withdrawal (overseas) $2 per over the counter withdrawal (NZ)
Overseas card delivery	Contact us for a quote (Charged at the time your card is ordered)

Daily Limits

Maximum daily limits are based on New Zealand time.
Overseas banks and institutions operating ATM’s may charge an additional fee to the Bank’s standard Cash Advance fee (if applicable), and any overseas transaction will incur an Overseas Service fee. If the maximum daily limit imposed by the overseas bank or institution operating the ATM is less than the Bank’s limits stated above, then the overseas bank’s or institution’s limit will take precedence.
Cash Advances within New Zealand at an ATM	NZD$2,000
Cash Advances outside New Zealand at an ATM	NZD$2,000
Cash advances across the counter	Up to your available credit
Purchases	Up to your available credit

Visa Classic Credit

Daily Limits

Maximum daily limits are based on New Zealand time.
Overseas banks and institutions operating ATM’s may charge an additional fee to the Bank’s standard Cash Advance fee (if applicable), and any overseas transaction will incur an Overseas Service fee. If the maximum daily limit imposed by the overseas bank or institution operating the ATM is less than the Bank’s limits stated above, then the overseas bank’s or institution’s limit will take precedence.
Cash Advances within New Zealand at an ATM	NZD$2,000
Cash Advances outside New Zealand at an ATM	NZD$2,000
Cash advances across the counter	Up to your available credit
Purchases	Up to your available credit

General Rates & Fees

*This will be charged at the time the card is ordered. The Overseas Service Fee is charged to your account at the time the overseas transaction is charged to your account, and appears as a separate item.
**This fee will be charged monthly on the statement production date, 5 days after the payment due date.
***This fee is only charged to accounts that are not charged a Card fee, and is charged after 3 months of no Card activity.
#This fee will be charged on the day a Cash Advance is made.
##This commission charge comprises of two components; Issuer fee and Visa International Service Assessment, and is calculated as a percentage of the converted overseas transaction value. The Overseas Service Fee is charged to your account at the time the overseas transaction is charged to your account, and appears as a separate item.
Interest rate	18.50% p.a.
Card fee (Personal account)	Personal accounts: $15 per half year for the first card on the account. $2.50 per half year for each joint/ additional card on the account.
Card fee (Business account)	Business accounts: $17.50 per half year for the first card on the account. $2.50 per half year for each additional card on the account
Card replacement fee	$15 per card
Statement reprint fee	$4 per statement
Overseas card delivery*	Contact us for a quote
Late payment default fee**	$12
Inactivity fee***	$10
Cash advance fee #	$2 per advance (NZ) $5 per advance (overseas)
Overseas service fee ##	2.5% of the New Zealand Dollar value of each overseas card transaction

Foreign Exchange

Bank Sale of:

*Other banks or third parties may also charge or deduct commission, fees or other charges for any services or currency transactions specified herein. Such charges or costs are the customer’s responsibility and will be deducted from the currency transaction amount.
Foreign currency cash	1% NZD value. Minimum charge NZD $5
Bank drafts - Issue*	NZD $20
Bank Drafts - Stop & Reissue	NZD $30
Travellers Cheques*	2% NZD value, minimum charge NZD $5

Bank Purchases of Foreign Currency Cash

Deposited into TSB account	Free
Exchange for NZ Cash	NZD $5
Traveller Cheques	NZD $2 per transaction

Bank Purchases of Foreign Cheques

*Other banks or third parties may also charge or deduct commission, fees or other charges for any services or currency transactions specified herein. Such charges or costs are the customer’s responsibility and will be deducted from the currency transaction amount
**These fees and charges are deducted by a third party and may be subject to change without notice.
Under NZD $25,000*	NZD $2 per cheque
Over NZD $25,000 sent for collection* **	NZD $25
Cheque sent for collection* **	NZD $25
Dishonoured Foreign Currency Cheques*	Foreign cheques purchased back at current exchange rate

Telegraphic Transfer

*Other banks or third parties may also charge or deduct commission, fees or other charges for any services or currency transactions specified herein. Such charges or costs are the customer’s responsibility and will be deducted from the currency transaction amount.
**These fees and charges are deducted by a third party and may be subject to change without notice.
Outward Telegraphic Transfers*	NZD $25
Telegraphic Transfer Investigation fee* (Outbound Only)	NZD $25
Inward Telegraphic Transfers* **	NZD $25

Foreign Currency Account Deposits

*Other banks or third parties may also charge or deduct commission, fees or other charges for any services or currency transactions specified herein. Such charges or costs are the customer’s responsibility and will be deducted from the currency transaction amount
**These fees and charges are deducted by a third party and may be subject to change without notice.
From a TSB Account	Free
Foreign Cheques and Travellers Cheques* **	NZD $25
International Bank Draft*	NZD $20
Foreign Cash	1% of value, minimum charge NZD $5

Foreign Currency Account Withdrawals

*Other banks or third parties may also charge or deduct commission, fees or other charges for any services or currency transactions specified herein. Such charges or costs are the customer’s responsibility and will be deducted from the currency transaction amount
To a TSB Account	Free
Telegraphic Transfer*	NZD $25
International Bank Draft*	NZD $20
Traveller Cheques	2% of value, minimum charge NZD $5
Foreign Cash	1% of value, minimum charge NZD $5

Multi-currency Cash Passport


Issue	1% of value, minimum charge NZD $10
Reload	1% of value, minimum charge NZD $10
Cash out fee	NZD $10