Fees - Accounts & Services | TSB

Everyday accounts

Connect Plus, Personal & Saver Plus

* Use of ATMs not owned by any bank in New Zealand may incur a service fee (in addition to standard account transaction fees) for which TSB receives a commission.
Account fee - Monthly management fee	Free
Account fee - Activity fee	Free
Withdrawal fee - ATM fee*	Free
Deposit fee - ATM fee*	Free
Withdrawal fee - EFTPOS fee	Free
Withdrawal fee - Staff assisted	Free
Deposit fee - Staff assisted	Free
Deposit fee - Fastbank fee	Free

Savings accounts

WebSaver

* Use of ATMs not owned by any bank in New Zealand may incur a service fee (in addition to standard account transaction fees) for which TSB receives a commission.
Account fee - Monthly management fee	Free
Account fee - Activity fee	Free
Withdrawal fee - ATM*	N/A
Deposit fee - ATM*	N/A
Withdrawal fee - EFTPOS	N/A
Withdrawal fee - Staff assisted	$3
Online and Mobile Banking transfers between own accounts	Free
Deposit fee - Staff assisted	$3
Deposit fee - Fastbank fee	$3

Horizon Savings

* Use of ATMs not owned by any bank in New Zealand may incur a service fee (in addition to standard account transaction fees) for which TSB receives a commission.
** All Horizon Savings account withdrawals will incur a $1 fee, however deposits into this account and Online and Mobile Banking transfers are free. Payments by automatic/bill payment, direct debit, salary deduction cannot be made from the account.
Account fee - Monthly management fee	Free
Account fee - Activity fee	Free
Withdrawal fee - ATM*	$1 per withdrawal* **
Deposit fee - ATM*	Free* **
Withdrawal fee - EFTPOS	$1 per withdrawal* **
Withdrawal fee - Staff assisted	$1 per withdrawal* **
Online and Mobile Banking transfers between own accounts	Free
Deposit fee - Staff assisted	Free
Deposit fee - Fastbank fee	Free

Investment accounts

Premier

* Premier account - if the minimum calendar month balance is less than $5,000, a monthly management fee of $10 applies. If applies, that fee is deducted at the end of each calendar month.
**Use of ATMs not owned by any bank in New Zealand may incur a service fee (in addition to standard account transaction fees) for which TSB Bank receives a commission.
Account fee - Monthly management fee	Free, or $10 if monthly balance falls below $5,000*
Account fee - Activity fee	Free
Withdrawal fee - ATM**	Free
Deposit fee - ATM**	Free
Withdrawal fee - EFTPOS	Free
Withdrawal fee - Staff assisted	Free
Online and Mobile Banking transfers between own accounts	Free
Deposit fee - Staff assisted	Free
Deposit fee - Fastbank fee	Free

Club & Society and Youth Accounts

* Use of ATMs not owned by any bank in New Zealand may incur a service fee (in addition to standard account transaction fees) for which TSB receives a commission.
Account fee - Monthly management fee	Free
Account fee - Activity fee	Free
Withdrawal fee - ATM*	Free
Deposit fee - ATM*	Free
Withdrawal fee - EFTPOS	Free
Withdrawal fee - Staff assisted	Free
Deposit fee - Staff assisted	Free
Deposit fee - Fastbank fee	Free

Business Accounts

*May not be available in all areas.
**Use of ATMs not owned by any bank in New Zealand may incur a service fee (in addition to standard account transaction fees) for which TSB receives a commission.
Business Accounts	Business Cheque*	Business Everyday*	Business On Call*
Account fee - Monthly management fee	$3	$10	Free
Withdrawal fee - ATM**	$0.25	Included in monthly management fee	N/A
Deposit fee - ATM**	$0.25	Included in monthly management fee	N/A
Withdrawal fee - EFTPOS and VISA Debit	$0.25	Included in monthly management fee	N/A
Withdrawal fee - Staff assisted	$0.25	Included in monthly management fee	Free
Deposit fee - Staff assisted	$0.25	Included in monthly management fee	Free
Online, Mobile and BusinessBank transfers between own accounts	$0.25	Included in monthly management fee	Free

Online & Mobile Banking

*All Horizon Savings account withdrawals will incur a $1 fee, however deposits into this account and Online and Mobile Banking transfers are free. Payments by automatic/bill payment, direct debit, salary deduction cannot be made from the account.
Online access fee and app download fee	Free
Transfers between your own TSB accounts	Free
Regular Payment or Regular Transfer set-up fee	Free
Alteration fee	Free
Non payment (insufficient funds) fee	$2.50 (Payments between your own accounts exempt)
Bill payment, standard payee, personal payee, internet regular payment service charge, immediate payment service charge*	Free
TSB online security token	$25

Online Banking Only

Xero signup fee	Free
Xero backdated transactions (optional)	$10 per account selected

Standard Eftpos Card/ATM

*Use of ATMs not owned by any bank in New Zealand may incur a service fee (in addition to standard account transaction fees) for which TSB receives a commission
**All Horizon Savings withdrawals will incur a $1 fee, however deposits into this account and Online and Mobile Banking transfers are free. Payments by automatic/bill payment, direct debit, salary deduction cannot be made from the account
***TSB Eftpos cards will operate in CBA (Commonwealth Bank of Australia) ATMs. Deposits through CBA and other overseas ATMs are not accepted.
ATM withdrawals from any NZ bank ATMs* **	Free (Horizon Savings exempt - See Savings table)
ATM deposits from any NZ bank ATMs* **	Free
ATM balance enquiry from any NZ bank ATM*	Free
Replacement of lost or damaged cards	$10
ATM withdrawal from CBA ATM***	$5 per advance

Phone Banking

*All Horizon Savings account withdrawals will incur a $1 fee, however deposits into this account and Online and Mobile Banking transfers are free. Payments by automatic/bill payment, direct debit, salary deduction cannot be made from the account.
Telephone access fee	$10 per user, per six month period (First payment in advance, and six monthly thereafter)
Transfers between your own TSB accounts*	Free
Payment establishment fee	$3 per authority
Bill payment, Standard Payee payment service charge	Free

Txt Banking

*All Horizon Savings account withdrawals will incur a $1 fee, however deposits into this account and Online and Mobile Banking transfers are free. Payments by automatic/bill payment, direct debit and salary deduction cannot be made from the account.
TXT Banking set-up fee	Free
TXT Banking Transaction fee*	40 cents per two ways message transaction

Alerts

TXT Alert	20 cents per one-way text message
Email Alert	Free

Direct Debits*

*All Horizon Savings account withdrawals will incur a $1 fee, however deposits into this account and Online and Mobile Banking transfers are free. Payments by automatic/bill payment, direct debit, salary deduction cannot be made from the account.
Establishment fee	$3 per authority (Premier accounts exempt)
Reactivating fee	$3 per authority
Non payment (insufficient funds) fee	$2.50 per payment
Alteration fee	$3 per authority for any alteration

Automatic Payments*

*All Horizon Savings account withdrawals will incur a $1 fee, however deposits into this account and Online and Mobile Banking transfers are free. Payments by automatic/bill payment, direct debit, salary deduction cannot be made from the account
Establishment fee	$3 per authority, for payments to all non TSB accounts (Premier accounts exempt)
Reactivating fee	$3 per authority
Hold payment fee	$3 per authority
Alteration fee	$3 per authority for any alteration
Payment service charge	25 cents for payments to another bank (Premier accounts exempt)
Non payment (insufficient funds) fee	$2.50 (Payments between your own accounts exempt)

Unarranged Overdraft

In the event your account becomes overdrawn by more than $20, the above unarranged overdraft fee will be charged on the last day of that month.
Interest is charged on the daily overdrawn balance at the Bank’s unarranged interest rate, which is calculated daily and charged to the account at the end of that calendar month. The fee won’t be charged if the unarranged overdraft is corrected by 10.45pm the day following the account becoming overdrawn.
Fee	$10 per month

Same-Day Cleared Payments

Same-day cleared payment fees - No notification required	$20 per payment
Same-day cleared payment fees - Where notification is required to payee customer	$25 per payment

Cash Handling Fee (Business Customer Only)

Cash handling and change requests	$3 per $1,000

BusinessBank

BusinessBank monthly access fee	Free
TSB Online Security Token	$25
Direct Credit payments or one-off payments to TSB accounts	Free
Direct Credit payments or one-off payments to other banks accounts	Free
Standard Payee and Tax Payments	Free
Direct Debit payments	$0.35 per transactions
Transfers between your own TSB accounts	Free

Emailing or Faxing of Information

Signatures between branches	$2 per request
Other information per request	$2 per page

Auditors Confirmation Report

*Non-profit organisations are exempt from this fee
Report fee*	$60 per hour (minimum fee $15)

Direct Credit Recovery

Recovery service fee	$35 per transaction (No fee charged to the customer if the payment was a bank error)

Statements & Slip Searches

First statement per quarter	Free
Second and subsequent statement per quarter	$2 per statement. Visa accounts, revolving credit loans, and accounts with an arranged overdraft are exempt.
Statement reprints	$4 per copy. This includes both statement history/reprints and copies from archives.
Duplicate statements	$4
Screen printouts	$1
Slip searches	$60 per hour (minimum fee $15)
Cheque image search	$2 per cheque
Payment trace fee	$2 per trace

Lodgement to Other Banks

Deposits	$4 per transaction plus 25 cents per cheque
Commercial deposits	$4 per transaction plus 25 cent per cheque

Debit Mastercard

View our Debit Mastercard fees and limits here.

Visa Debit

General Fees

*This commission charge comprises of two components; Issuer fee and Visa International Service Assessment, and is calculated as a percentage of the converted overseas transaction value. The Overseas Service Fee is charged to your account at the time the overseas transaction is charged to your account, and appears as a separate item.
**This is charged on the day a Cash Withdrawal is made from an Overseas Bank or ATM. This is charged on Cash Withdrawals over the counter at any non TSB Branch.
Visa Debit Annual fee	$10 per year. Charged at the time your Visa Debit card is ordered and annually thereafter to your nominated account
Card replacement fee	$15 per card
Overseas service fee*	2.5% of the New Zealand Dollar value of each overseas card transaction
Cash withdrawal fee**	$5 per withdrawal (overseas) $2 per over the counter withdrawal (NZ)
Overseas card delivery	Contact us for a quote. The amount will be charged at the time your card is ordered.

Daily Limits

Maximum daily limits are based on New Zealand time. These limits do not apply to Cash Advances/Withdrawals across the counter at Banks displaying the Visa logo or TSB Branches. Overseas Banks and institutions operating ATM's may charge an additional fee to TSB's standard Cash Advance Fee (if applicable), and any overseas transaction will incur an Overseas Service Fee. If the maximum daily limit imposed by the overseas Bank or institution operating the ATM is less than TSB's limits stated above, then the overseas Bank's or institution's limit will take precedence. Deposits through overseas ATMs are not accepted.
Cash Withdrawals within New Zealand	$2,000
Cash Withdrawals outside New Zealand	NZD$2,000
Cash Deposit through New Zealand ATM*	$5,000 (made up of no more than four deposit transactions per customer, per day)
Purchases	NZD$8,000

Visa Classic Credit

Daily Limits

Maximum daily limits are based on New Zealand time. These limits do not apply to Cash Advances/Withdrawals across the counter at Banks displaying the Visa logo or TSB Branches. Overseas Banks and institutions operating ATM's may charge an additional fee to TSB's standard Cash Advance Fee (if applicable), and any overseas transaction will incur an Overseas Service Fee. If the maximum daily limit imposed by the overseas Bank or institution operating the ATM is less than TSB's limits stated above, then the overseas Bank's or institution's limit will take precedence. Deposits through overseas ATMs are not accepted.
Cash Withdrawals within New Zealand	$2,000
Cash Withdrawals outside New Zealand	NZD$2,000
Cash Deposit through New Zealand ATM*	$5,000 (made up of no more than four deposit transactions per customer, per day)
Purchases	NZD$8,000

General Rates & Fees

*This will be charged at the time the card is ordered. The Overseas Service Fee is charged to your account at the time the overseas transaction is charged to your account, and appears as a separate item.
**This fee will be charged monthly on the statement production date, 5 days after the payment due date.
***This fee is only charged to accounts that are not charged a Card fee, and is charged after 3 months of no Card activity.
#This fee will be charged on the day a Cash Advance is made.
##This commission charge comprises of two components; Issuer fee and Visa International Service Assessment, and is calculated as a percentage of the converted overseas transaction value. The Overseas Service Fee is charged to your account at the time the overseas transaction is charged to your account, and appears as a separate item.

Interest rate	18.50% p.a.
Card fee (Personal account)	Personal accounts: $15 per half year for the first card on the account. $2.50 per half year for each joint/ additional card on the account.
Card fee (Business account)	Business accounts: $17.50 per half year for the first card on the account. $2.50 per half year for each additional card on the account
Card replacement fee	$15 per card
Statement reprint fee	$4 per statement
Overseas card delivery*	Contact us for a quote
Late payment default fee**	$12
Cash advance fee #	$2 per advance (NZ) $5 per advance (overseas)
Overseas service fee ##	2.5% of the New Zealand Dollar value of each overseas card transaction

Foreign Exchange

Bank Sale of:

*Other banks or third parties may also charge or deduct commission, fees or other charges for any services or currency transactions specified herein. Such charges or costs are the customer’s responsibility and will be deducted from the currency transaction amount.
Foreign currency cash	1% NZD value. Minimum charge NZD $5.00

Bank Purchases of Foreign Currency Cash

Deposited into TSB account	Free

Bank Purchases of Foreign Cheques

*Other banks or third parties may also charge or deduct commission, fees or other charges for any services or currency transactions specified herein. Such charges or costs are the customer’s responsibility and will be deducted from the currency transaction amount
**These fees and charges are deducted by a third party and may be subject to change without notice.
Under NZD $5,000* (Includes Travellers Cheques)	NZD $5.00 per cheque
Over NZD $5,000 sent for collection*	NZD $35.00
Cheque sent for collection* **	NZD $35.00
Dishonoured Foreign Currency Cheques*	NZD $25.00 Foreign cheques purchased back at current exchange rate

Telegraphic Transfer

*Other banks or third parties may also charge or deduct commission, fees or other charges for any services or currency transactions specified herein. Such charges or costs are the customer’s responsibility and will be deducted from the currency transaction amount.
**These fees and charges are deducted by a third party and may be subject to change without notice.
Outward Telegraphic Transfers*	NZD $25.00
Telegraphic Transfer Investigation fee* (Outbound Only)	NZD $25.00
Inward Telegraphic Transfers* **	NZD $25.00 (Charged by the receiving bank not TSB. Other bank fees may apply*)

Foreign Currency Account

TSB Terms and Conditions apply. Any currency conversion shall be made using TSB Foreign Exchange’s prevailing rate of exchange (which includes a currency conversion commission) for that currency. TSB accepts no liability for losses suffered as a result of converting currencies, and any transaction exchange risks from the conversion of currencies are the responsibility of the customer. TSB accepts no liability for any losses suffered or claims made by any party whatsoever as a result of any delays, non-receipt or misapplication of any foreign currency transactions or services specified herein. Additional commissions on the Bank selling rates and cash handling fees apply.

Establishment Fee	Free
Maintenance Fee	NZD $10.00 per month per account (Debited from your nominated TSB account)

Foreign Currency Account Deposits

*Other banks or third parties may also charge or deduct commission, fees or other charges for any services or currency transactions specified herein. Such charges or costs are the customer’s responsibility and will be deducted from the currency transaction amount
**These fees and charges are deducted by a third party and may be subject to change without notice.
From a TSB Account	Free
Foreign Cheques	0.2% Foreign value. Minimum charge NZD $35.00
Foreign Cash	1% of value, minimum charge NZD $5.00
Inward Telegraphic Transfer	NZD $10.00 equivalent in the currency of the account

Foreign Currency Account Withdrawals

*Other banks or third parties may also charge or deduct commission, fees or other charges for any services or currency transactions specified herein. Such charges or costs are the customer’s responsibility and will be deducted from the currency transaction amount
To a TSB Account	Free
Telegraphic Transfer*	NZD $25.00
Foreign Cash	1% of value, minimum charge NZD $5.00