A great team and a great culture
Working with us
Unleashing our unparalleled customer care for community good. You could call it our ‘why’ or ‘reason for being’. These eight words guide us into the future, shaping our strategy, informing our decisions, motivating us and unifying us.
At TSB we’re about profit for purpose. We strive to move ‘our’ communities to a better financial future in the decisions we make for our customers, people, partners and through our sponsorships. We also have the truly embedded advantage that we give back through the distribution of profits to the Toi Foundation.
Our values
At TSB, we put people first by working as one team, with integrity. We keep it simple, and continuously look for innovation.
These values are our guiding principles, they describe the way we influence, how we interact with each other, and the way in which we operate.
Every decision made at TSB, at every level, has these at its core. We aim to create remarkable experiences for our people, who in turn create remarkable experiences for our customers.
Benefits and wellbeing
At TSB, we understand that our people are what make us successful, which is why we take a holistic approach to supporting our peoples’ wellbeing.
This includes three ‘Me Days’ every year for people to focus on doing things that make them happy, an annual community day, two weeks of purchasable “lifestyle leave”, fully paid parental leave for 26 weeks, and a comprehensive wellbeing platform where our people can access wellbeing assistance, tools, and resources.
We believe in shared accountability and shared success, which is why all permanent employees are eligible to receive an incentive payment.
TSB for good
Community is at the heart of TSB, so it's important to us that our people can get involved with the great things New Zealanders are doing for each other.
Each year, our people are provided with paid community leave, creating an opportunity to participate in charity work or local volunteer events to support and positively impact the communities we’re a part of.
We believe giving back to the community can also be a powerful contributor to wellbeing, creating new connections and enriching your sense of belonging.
Banking benefits
We want to make banking with us simple for you. To do this, we have a dedicated team available to help you bring your banking to TSB.
We also offer a range of banking benefits for our people to take advantage of including savings on everyday banking, lending and insurance products and services.
Recognition
We are striving for a culture of feedback, and this is the centre of our performance and recognition frameworks.
Our people are empowered and encouraged to celebrate achievements both at an individual and team level, as part of our TSB recognition programme, Summit.
This programme includes award ceremonies that enable us to share and celebrate all the exceptional work happening around the business, and the Summit app ensures anyone at TSB can acknowledge positive performance.
Flexible working
We’re committed to supporting you to ensure you can be your best and bring your whole self to work.
There are varied types of flexible working arrangements available including part-time hours, condensed days and flexible hours, as well as flexible working locations and remote working.
Different roles offer different levels of flexibility, and we’ll work with you to, as much as possible, find a solution that supports your personal circumstances while ensuring business needs are met.
Careers at TSB
Whether you’re looking for a role in IT, Finance, Marketing, in-branch or something else, browse our current positions to find the right job for you. If you don’t see what you’re looking for, bookmark this page, and check back soon.