We’ve been around for over 165 years and now have more customers, more branches and more ways to bank than ever before. We’ve been putting our customers first since 1850 and it’s still at the heart of everything that we do.
From humble beginnings in New Plymouth, we’ve gone from strength to strength to now offer a truly nationwide service. So it doesn’t matter if you’re in Cape Reinga or Bluff, we’ll help you reach your goals.
The page you're after isn't on our new website just yet, but you can find it on our old site.
Would you like go there now or keep looking around here?
You’ll notice our name and colours have changed along with how our website. Although we now look different, the way you do things on our website remains the same.
Our promise of putting you first remains part of our philosophy and we’ll continue to provide award-winning customer service and experiences.
When the government proposed a merger of all 12 independent New Zealand banks back in 1985, we knew it wouldn’t be in the best interests of our customers.
The pressure to merge was intense – from the other banks, and the government. But we stood firm. The merger went ahead without us. But within a few years it faltered and was sold off to a big Aussie bank.
So how did it work out for us? We grew stronger, with a goal to help New Zealanders get ahead, and are still making decisions in the best interests of our customers today.
Along the way we’ve been recognized for our customer service, and putting you first is just as important as it always has been.
New Plymouth Savings Bank established by Governor in Chief, Sir George Grey. The Bank was created as a way to provide the people of New Plymouth with independence, giving them a self-reliant bank unsupported by government expenditure or British aid. Business was run out of an office at the New Plymouth Police Station.
The first deposit was made by Waitera Te Karei, who rode 100KM along beach and coastline from Mokau to make a deposit of 35 pounds.
First branch opened in New Plymouth.
The Bank's name was changed to Taranaki Savings Bank as it grew across the region.
The Bank installed their first computers.
First bank in New Zealand to offer free, interest-bearing cheque accounts.
First bank in New Zealand to research, develop and use bank-wide, real time computer processing.
The Bank reached $50 million in deposits.
First bank in New Zealand to develop ATMs.
The financial sector began to deregulate as Labour took government.
The deregulation prompted a merger between other Trustee Savings Banks, and many of New Zealand’s banks became owned by overseas interests. The Bank fought for independence, ensuring it remained 100% New Zealand owned.
TSB Community Trust was established as the Bank's Shareholder. The Bank also became the first to use employee-written software to form the most modern and sophisticated information system in the Southern Hemisphere at the time.
Taranaki Savings Bank renamed to TSB Bank.
The Bank reached $500 million in deposits.
The Bank became the only 100% New Zealand owned and independent bank. TSB Bank Direct was established to allow customers to easily bank outside of the Taranaki region.
The Bank reached $1 billion in deposits. TSB Bank Loan Direct was established for customers wanting to lend from the Bank outside the region.
TSB Bank Home Loan Centre opened in Christchurch.
TSB Bank Home Loan Lounge opened in Newmarket, Auckland.
The Bank's lending portfolio reached $1 billion.
The Bank reached $2 billion in deposits.
Branch opened in Wellington.
The Bank reached $2.5 billion in deposits and opened a branch in Hamilton.
Branches opened in Tauranga and Hastings.
The Bank reached $3 billion in deposits and opened branches in Auckland Central, Takapuna, and Palmerston North.
The Bank reached $3.5 billion in deposits and opened branches in Napier and Christchurch.
The Bank reached $4 billion in deposits and opened a branch in Nelson. To celebrate, the Bank's 160th Birthday, TSB Bank museum was opened and From Faith to Fortune – The TSB Story 1850-2010 was published.
TSB Bank branch is opened in Newmarket.
The Bank reached $5 billion in deposits. The Bank was named Financial Institution of the Year by the Roy Morgan Customer Satisfaction Survey.
The Bank was named Financial Institution of the Year for the second time 2014 by the Roy Morgan Customer Satisfaction Survey.
The Bank was awarded the 2015 Canstar Blue Most Satisfied Customers in Banking award.
Branches opened in NorthWest and Botany, Auckland.
The Bank reached $6 billion in deposits. To better reflect a growing nationwide presence, the Bank rebranded and changed its name to TSB.
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