Ready to switch banks? We’ll help you move your personal, joint, or business accounts — and set up all your key payments.

We’ll make switching to TSB easy

Thinking about moving to TSB from another bank? We’d love to welcome you. 

Switching banks should be easy. Whether you want to move your personal, joint or business accounts, our team are on hand to support you through the process.  

When you move to TSB, we’ll help you bring over your existing payment instructions including direct debits, automatic payments and saved payees. You can also move your account balance over.

Man & woman with laptop in the kitchen looking at their finances

Step 1

Before you switch, you’ll need to have an account with TSB. You can open an account quickly and easily online. Find out more about joining TSB.

If you’d like to move your business accounts to TSB, learn more about what we offer and how to contact our business banking team.

Step 2

Let us know you want help switching by calling us on 0800 872 226 - our friendly team is here to help.

We’ll ask you to complete and return a switching request form, which will ask for details including your current bank's name, your account name and number and the date you want to switch. We’ll also need to know if you have any payment instructions and information – such as direct debits, automatic payments and saved payees – you’d like moved over. Once this is completed, your current bank will send the information you’ve authorised directly to us.  

Step 3

Once we receive the information from your current bank, we’ll work with you to set up your payment instructions and saved payees. If you've asked to bring over your account balance, your funds will be transferred into your new TSB account when your switch takes place.

Things to be aware of 

  • You can continue using your current bank account until the day the switch occurs. Your existing payment instructions will remain active until this date.
  • We’ll notify direct debit authorities about your account change, but you should double check to ensure all your direct debits have been correctly moved over.
  • You should share your new account details with your employer and anyone else who pays you.
  • If you’re closing your current account, you may wish to request your account transaction history before you do.
  • Switching banks can take a minimum of five working days.

Ready to switch?  

Open your TSB account to get started. 

Join TSB