Payments

Need to pay multiple people at once? Check out the video below, or read through the simple steps on how to set up a Group Payment. 

 

What's a Group Payment

Previously known as a Batch Payment, Group Payments allow you to pay multiple people and/or organisations at one time.

How to make a Group Payment

  1. Log in to online.tsb.co.nz
  2. Select Pay a group from the Payments menu at the top of your Dashboard 
  3. You can choose to either upload a group payment schedule from your computer or you can set up a new one manually


How to upload a Group Payment Schedule

  1. Select import
  2. Choose the file type
  3. Click Select File and choose the file that you would like to upload from your computer
  4. Click Import


How to manually set up a Group Payment 

  1. Add in the description for your group payment this will be the reference that shows up on your statements and transaction list 
  2. You can then use the drop-down menu to select the account that you would like the payments to come out of
  3. Select the date that you'd like to make the payment. You can either make the payment straight away or schedule it to go out at a later date 
  4. Select the people that you'd like to pay. If you don't already have them set up as payees, you'll need to add them now
  5. As you're adding payees to the payment, double check that the particulars, code and reference is correct
  6. Add in the amount that you'd like to pay each person 
  7. If you'd like a summary of the transaction for your records, tick the box and enter in the email address that you would like the summary to be sent to 
  8. The review page gives you a chance to check over everything before you confirm the group payment
  9. If you're happy with all the details you can confirm the payment. If there's something that you'd like to change, you can do this now  
  10. Then you'll need to authenticate the payment by the method that you use. This could be a SMS or security token. Once authenticated, the payment will be processed on the payment date that you have selected

Please note: If this is a group payment that you're going to make regularly, you can choose to save the payment as a template so that you can quickly make the payment again in the future, without having to set it up again.

 

 

How to create, edit and delete payees

How to add a payee for personal payments

  1. Visit online.tsb.co.nz and log in
  2. Click Payments from the menu at the top
  3. Then select Saved payees
  4. Click Add Payee
  5. Enter the required details which are:
    1. Payee name
    2. Account details
    3. Reference
  6. Click Create to save the payee details

 

How to add a payee for IRD/tax payments

  1. Visit online.tsb.co.nz and log in
  2. Click Payments from the menu at the top
  3. Then select Saved payees
  4. Click Add Tax Payee
  5. Enter the required details which are:
    1. IRD Number
    2. Tax Type Code (select the tax type code that you want to make a payment to. If you aren't sure which tax type to choose visit Inland Revenues website for details.)
    3. Nickname (Give the payee a nickname or name)
  6. Click Create to save the payee details

 

How to add a payee for company payments

  1. Visit online.tsb.co.nz and log in
  2. Click Payments from the menu at the top
  3. Then select Saved payees
  4. Click Add Company Payee
  5. Search for the company by typing in the first few letters of the company name to get suggestions and then select the company from the drop down
  6. Enter the required details. Each company requires different details, please follow the instructions for the payee that you have selected
  7. Click Create to save the payee details

Please note: Only registered companies will appear in the drop-down list. If the company you are searching for does not appear, then you would need to make a personal payment instead of a company payment.

 

How to edit a payee

  1. Visit online.tsb.co.nz and log in
  2. Click Payments from the menu at the top
  3. Click the action menu (the 3 dots) next to the Payee that you would like to edit and click Edit
  4. Edit the payee details and click Update to save the new details

Please note: Any changes made to a payee will not apply to the payments you have previously created using this payee. if you have setup scheduled payments or future dated payments for this payee, you will need to edit the payment or delete and create a new one.

 

How to delete a payee

  1. Visit online.tsb.co.nz and log in
  2. Click Payments from the menu at the top
  3. Click the action menu (the 3 dots) next to the Payee that you would like to delete and click Delete
  4. Click Confirm on the pop-up window to action the removal

Please note: To delete a payee that you have scheduled payments or future dated payments setup for, you need to either wait for your payments to be processed or alternatively delete the payments.

 

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