Fee type Connect Plus Personal
Fee type Account fee Connect Plus Free Personal Free
Fee type ATM withdrawals¹ Connect Plus Free Personal Free
Fee type ATM deposit¹ Connect Plus Free Personal Free
Fee type EFTPOS withdrawals Connect Plus Free Personal Free
Fee type Staff assisted withdrawal Connect Plus Free Personal Free
Fee type Staff assisted deposits Connect Plus Free Personal Free
Fee type WebSaver Horizon Savings
Fee type Account fee WebSaver Free Horizon Savings Free
Fee type ATM withdrawals¹ WebSaver N/A Horizon Savings $1 per withdrawal
Fee type ATM deposit¹ WebSaver N/A Horizon Savings Free
Fee type EFTPOS withdrawals WebSaver N/A Horizon Savings $1 per withdrawal
Fee type Staff assisted withdrawals WebSaver $3 per withdrawal Horizon Savings $1 per withdrawal
Fee type Online banking and TSB app transfers between own accounts WebSaver Free Horizon Savings Free
Fee type Staff assisted deposits WebSaver Free Horizon Savings Free

If a fee applies, that fee is deducted from the account at the end of each calendar month.

Fee type Premier
Fee type Account fee Premier Free, or $10 each month that the balance falls below $5,000
Fee type ATM withdrawals¹ Premier Free
Fee type ATM deposits¹ Premier Free
Fee type EFTPOS withdrawals Premier Free
Fee type Staff assisted withdrawals Premier Free
Fee type Online banking and TSB app transfers between own accounts Premier Free
Fee type Staff assisted deposits Premier Free

If a fee applies, that fee is deducted at the end of each calendar month.

Fee type Youth Student First
Fee type Account fee Youth Free Student First Free
Fee type ATM withdrawals¹ Youth Free Student First Free
Fee type ATM deposit¹ Youth Free Student First Free
Fee type EFTPOS withdrawals Youth Free Student First Free
Fee type Staff assisted withdrawals Youth Free Student First Free
Fee type Staff assisted deposits Youth Free Student First Free
Fee type Club and Society
Fee type Account fee Club and Society Free
Fee type ATM withdrawals¹ Club and Society Free
Fee type ATM deposit¹ Club and Society Free
Fee type EFTPOS withdrawals Club and Society Free
Fee type Staff assisted withdrawals Club and Society Free
Fee type Staff assisted deposits Club and Society Free
Fee type Business Cheque Business Everyday Business On Call
Fee type Monthly fee Business Cheque $3 per month Business Everyday $10 per month Business On Call Free
Fee type ATM withdrawals¹ Business Cheque $0.25 per transaction Business Everyday Free Business On Call N/A
Fee type ATM deposit¹ Business Cheque $0.25 per transaction Business Everyday Free Business On Call N/A
Fee type EFTPOS and Debit Mastercard withdrawal Business Cheque $0.25 per transaction Business Everyday Free Business On Call N/A
Fee type Staff assisted withdrawals Business Cheque $0.25 per transaction Business Everyday Free Business On Call Free
Fee type Staff assisted deposits Business Cheque $0.25 per transaction Business Everyday Free Business On Call Free
Fee type Online banking and TSB app transfers between own accounts Business Cheque $0.25 per transaction Business Everyday Free Business On Call Free

If a fee applies, that fee is deducted at the end of each calendar month.

Debit Mastercard

View our Debit Mastercard® fees, limits and agreements.

Fee type Fee amount
Fee type Replacement of lost or damaged cards Fee amount $10 per card
Fee type Domestic courier fee Fee amount $4 per card
Fee type International courier fee Fee amount Contact us for a quote
Limit amount
Cash withdrawals within New Zealand Limit amount $1,000
Purchases Limit amount $3,000

Daily limits are based on 24-hour periods New Zealand time.

Service fees

Fee type Fee amount
Fee type Online access and app download Fee amount Free
Fee type Regular payment or regular transfer set-up Fee amount Free
Fee type Non payment (insufficient funds) fee Fee amount $2.50 per failed payment (not applicable to failed payments between your own TSB accounts)
Fee type TSB online security token Fee amount $25 per token
Fee type Fee amount
Fee type Telephone access fee Fee amount $10 per user, per six month period (First payment in advance, and six monthly thereafter)
Fee type Transfers between your own TSB accounts Fee amount Free
Fee type Payment establishment fee Fee amount $3 per authority
Fee type Bill payment and standard payee payment Fee amount Free
Fee type Fee amount
Fee type TXT Banking set-up fee Fee amount Free
Fee type TXT Banking transaction fee Fee amount 40 cents per two way message transaction
Fee type Fee amount
Fee type TXT Alert Fee amount Free
Fee type Email Alert Fee amount Free
Fee type Fee amount
Fee type Establishment fee Fee amount $3 per authority (does not apply to Premier accounts)
Fee type Reactivating fee Fee amount $3 per authority
Fee type Non payment (insufficient funds) fee Fee amount $2.50 per failed payment
Fee type Alteration fee Fee amount $3 per authority for any alteration
Fee type Fee amount
Fee type Establishment fee* Fee amount $3 per authority, for payments to all non TSB accounts (does not apply to Premier accounts)
Fee type Reactivating fee* Fee amount $3 per authority
Fee type Hold payment fee* Fee amount $3 per authority
Fee type Alteration fee* Fee amount $3 per authority for any alteration
Fee type Payment service charge* Fee amount 25 cents for payments to another bank (does not apply to Premier accounts)
Fee type Non payment (insufficient funds) fee Fee amount $2.50 (does not apply to payments between your TSB accounts)

*Staff assisted. 

Fee type Fee amount
Fee type Fee Fee amount $10 per month

In the event your account becomes overdrawn by more than $20 without TSB’s prior authorisation, the above Unauthorised Overdraft Fee will be charged on the last day of that month. The fee won’t be charged if the unauthorised overdraft is corrected by 10.45pm the day following the account becoming overdrawn.

Interest is charged on the daily overdrawn balance at the Bank’s Unauthorised Overdraft interest rate, which is calculated daily and charged to the account at the end of that calendar month. 

Foreign Exchange Services

See here for all of our foreign exchange service fees.

Fee type Fee amount
Fee type Business Bank monthly access Fee amount Free
Fee type TSB Online Security Token Fee amount $25 per token
Fee type Direct Credit payments or one-off payments to TSB accounts Fee amount Free
Fee type Direct Credit payments or one-off payments to other banks accounts Fee amount Free
Fee type Standard payee and tax payments Fee amount Free
Fee type Direct Debit payments Fee amount $0.35 per transaction
Fee type Fee amount
Fee type Xero signup fee Fee amount Free
Fee type Xero backdated transactions Fee amount $10 per account selected
Fee type Fee amount
Fee type Same-day cleared payment fees - no notification required Fee amount $20 per payment
Fee type Same-day cleared payment fees - where notification is required to payee Fee amount $25 per payment
Fee type Fee amount
Fee type Cash handling and change requests Fee amount Free for up to $3,000 per day, then $3 per additional $1,000
Fee type Fee amount
Fee type Signatures between branches Fee amount $2 per request
Fee type Other information at customer request Fee amount $2 per page
Fee type Fee amount
Fee type Report fee Fee amount $60 per hour (minimum fee $15)

Non-profit organisations are exempt from this fee.

Fee type Fee amount
Fee type Recovery service fee Fee amount $35 per transaction (no fee charged to the customer if the payment was a bank error)
Fee type Fee amount
Fee type First statement per quarter Fee amount Free
Fee type Second and subsequent statement per quarter Fee amount $2 per statement (Charged at the end of your statement period. Loan and overdraft accounts are exempt.)
Fee type Statement reprints Fee amount $4 per copy. This includes both statement history/reprints and copies from archives.
Fee type Screen printouts Fee amount $1
Fee type Slip searches Fee amount $60 per hour (minimum fee $15)
Fee type Payment trace fee Fee amount $2 per trace
Fee type Fee amount
Fee type Transfer fee Fee amount $4 per transaction
Don't forget to read this bit

1. Use of ATMs not owned by any bank in New Zealand may incur a service fee (in addition to standard account transaction fees) for which TSB receives a commission.