TSB Bank’s Customer Satisfaction takes another Award
28 June 2016
New Plymouth, New Zealand – On Monday 27 June, Roy Morgan Research CEO Michele Levine presented TSB Bank with the award for Financial Institution of the Year for 2015/2016 at the New Zealand Customer Satisfaction Awards in Auckland.
This is the third time that TSB Bank has been recognised by Roy Morgan for this award.
Michele Levine says "Now in its fifth year, the Roy Morgan Research Customer Satisfaction Awards have proven to be the definitive annual record of the local and international businesses most consistently satisfying their New Zealand customers."
TSB Bank is no stranger to customer satisfaction and service awards, having recently been awarded the Consumer NZ People’s Choice award for Banking.
"Customer satisfaction is one of our most closely watched measures and it is very rewarding to be acknowledged for excellence in this area," says Kevin Murphy, TSB Bank CEO, "Our people work very hard to meet customers' needs every day, so this award really belongs to them and recognises their strong commitment to being the best at what they do."
Roy Morgan Research is the largest independent Australian research company, with offices throughout Australia, as well as in Indonesia, the United States and the United Kingdom. A full service research organisation specialising in omnibus and syndicated data, Roy Morgan Research has over 70 years’ experience in collecting objective, independent information on consumers.
For further information, contact: