Customer notifications

As of 1 June 2024, we no longer accept cash deposits into a TSB account from someone who isn’t an owner of the account or an authorised individual.

From 26 May this year most New Zealand banks, including TSB, will be moving to the processing of payments 365 days per year.

Effective from 26 May 2023, customers will have the ability to make or receive electronic payments to and from their bank account to an account at a different bank any day of the year, including weekends and public holidays.

We’re making some changes to our Debit Mastercard Conditions of Use that include new ways to self-serve and manage your Debit Mastercard using online and mobile banking.