We've made some changes to our General Banking Information
The page you're after isn't on our new website just yet, but you can find it on our old site.
Would you like go there now or keep looking around here?
You’ll notice our name and colours have changed along with how our website. Although we now look different, the way you do things on our website remains the same.
Our promise of putting you first remains part of our philosophy and we’ll continue to provide award-winning customer service and experiences.
Our General Banking Information sets out the rules under which we provide banking products and services to you as a customer. They explain your rights and responsibilities, and ours.
From 28 February 2018, changes to the General Banking Information take effect. Outlined below are the changes and what they mean for you. Please take the time to read through and understand how these changes might affect you.
By continuing to use our accounts and services, you agree to these changes.
General Banking terms and conditions
Clarity around interest payments less than $1, and our obligation to you when payments paid into your account are reversed by TSB.Account and service fee information
Addition of account and service fee information
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