How to protect yourself
Fraud can come in many forms but there are simple steps you can take to protect yourself.
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Keep your contact details up to date so we can let you know if we notice any suspicious transactions on your accounts
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Don’t volunteer personal information that isn’t necessary
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Destroy your personal information, don’t just throw it away – opportunistic criminals have no qualms about going through your rubbish
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If you’ve lost your card, think it may have been stolen or think someone may have discovered your PIN, report it immediately
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Never give your card details to someone over the phone unless you initiated the call and you know the company is reputable
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Don’t disclose your card PIN to anyone – that includes family members, police or bank staff
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Never send money overseas to people you don’t know
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Keep your home computer virus protection software up to date
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Be aware that "free trials" can lead to subscriptions
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Check your account, be mindful of unfamiliar transactions, even if they're smaller amounts
Found something suspicious?
Contact your card provider to query the transaction.
