Associations and other groups

New Zealand is part of a world-wide commitment to ensure criminals can’t use banks, and other financial and legal institutions, to finance crime. As part of this commitment, we’re required by the New Zealand Government to verify your identity before you join us and from time to time during your banking relationship. We collect this information for associations and other groups (incorporated and unincorporated), and key individuals for these entities.

Verify your identity

Other information

How to certify your documents

Are you a company or a trust?

Find out more about your identification requirements here.

Company Trust

Verify your identity

The table below sets out what documentation we require for entities, as well as the key individuals for each entity, who will need to verify their identity.

Club/Society/Syndicate

Documents (as applicable)

  • Club Rules/Charter/Constitution resolution or equivalent (if none exist, we can provide a template)
  • Signed meeting minutes outlining controlling parties/beneficial owners signed by at least 2 controlling parties.

Key Individuals

  • Including but not limited to: Officers who have effective control over the entity. This could be the President, Vice President, Chairperson, Vice Chairperson, Treasurer, Committee Members etc.
  • Any person authorised to act on behalf of the entity.

Incorporated Societies

Documents (as applicable)

  • Incorporated Society Extract.
  • Original Rules and any amendments either downloaded from the register or certified copy presented.
  • Signed meeting minutes outlining controlling parties/beneficial owners signed by at least 2 controlling parties.

Key Individuals

  • Including but not limited to: Officers who have effective control over the entity. This could be the President, Vice President, Chairperson, Vice Chairperson, Treasurer, Committee Members etc.
  • Any person authorised to act on behalf of the entity.

Unincorporated Societies

Documents (as applicable)

  • Constitution/Rules and any change documentation confirming who the current officers are - downloaded from Charities Services | The Charities Register/ Te Rēhita Kaupapa Atawhai.
  • Signed meeting minutes outlining controlling parties/beneficial owners signed by at least 2 controlling parties.

Key Individuals

  • Including but not limited to: Officers who have effective control over the entity. This could be the President, Vice President, Chairperson, Vice Chairperson, Treasurer, Committee Members etc.
  • Any person authorised to act on behalf of the entity.

Identity verification for key individuals

All key individuals associated with the entity must choose from one of the below options to confirm their identity. You must provide certified copies, or you can bring the originals into the nearest branch to be copied. Please note that Photo ID must be current (not expired). We also offer a digital verification option that we can discuss with you.

Option one

Primary ID
  • Passport (signed)
  • NZ certificate of identity
  • National identity card
  • NZ emergency travel document
  • NZ firearms licence
  • NZ refugee travel document
Secondary ID

No additional ID required.

Option two

Primary ID
  • NZ driver licence
  • Secondary ID
    You’ll also need to provide one of the following:

    Bank statement with your name issued by another registered NZ bank in the last 12 months (not TSB).
    Statement from a NZ Government agency (Inland Revenue or Work and Income) with your name issued in the last 12 months (excludes appointment letters).
    NZ Government issued card with your name and signature.

Option three

Primary ID
  • NZ full birth certificate
  • Certificate of citizenship issued by NZ or a foreign government
  • Overseas birth certificate
Secondary ID

You'll also need to provide one of the following: 

  • NZ driver licence
  • NZ Defence Force photo ID
  • NZ Police photo ID
  • Kiwi Access card (18+)
  • NZ student photo ID with expiry date
  • NZ SuperGold card with photo
  • Total Mobility card with photo
  • International Drivers Permit (with photo and English translation)

Other information

You may need to provide additional information. We’ll be in touch to let you know if any of the following documents are required:

  • Confirmation of financial records for the entity.
  • IRD number and tax rate, and if relevant, your overseas tax identification number.
  • Proof of address.
Documents in a foreign language

Documents in a language other than English must be translated into English. A translation must be performed by a person with a minimum accreditation level of professional translator and certified by that person.

How to certify your documents

All identity documents need to be originals or copies certified by a trusted referee. You can visit a TSB branch with your original documents and a TSB employee can take copies and verify them, or you can take your documents to another trusted referee to be certified, such as a chartered accountant, justice of the peace, lawyer, registered medical doctor, or registered teacher.

The certifier must see the original document so they can say it is a true and correct copy of the original, and if it has a photo that it is a true likeness to you.

In order for TSB to accept the certified document, the certifier must:

  • Not live at the same address, be the spouse or partner of, or be related to the person named in the document being certified.
  • Be over 16 years of age.
  • Not be involved in the transaction or business requiring the certification.

Please ensure your certified documents include the certifier’s name, signature, profession and date of certification (must be within the last three months), and the relevant statement below:

How to return these documents

If you are unable to visit one of our branches with the original documents, you can send the certified copies via email or post:

Need help?

Talk to our team in branch or call 0800 872 226 Mon-Fri 8am-6pm or weekends 9am - 5pm.