Companies and Partnerships
New Zealand is part of a world-wide commitment to ensure criminals can’t use banks, and other financial and legal institutions, to finance crime. As part of this commitment, we’re required by the New Zealand Government to verify your identity before you join us and from time to time during your banking relationship. We collect this information for companies, partnerships, and key individuals associated with them.
Are you a trust or an association?
Find out more about your identification requirements here.
Verify your identity
The table below sets out what documentation we require for companies and partnerships as well as the key individuals for each entity, who will need to verify their identity. We will collect the documents we need from online sources where we can and reach out when we require further information.
Companies
Documents (as applicable)
- Certificate of incorporation
- New Zealand Companies office extract
- We also need to review any other entities in the structure including any shareholding companies or trusts. You will need to provide certified copies of all relevant trust deeds, or you can take the originals into your nearest TSB branch to be copied and verified.
Key individuals
- Individuals with more than 25% ownership in the company.
- Persons who have effective control of the company, such as Directors, CEO, CFO.
- Other persons who act on behalf of the company, including business banking administrators, business credit card holders, and accountants.
Partnerships
Documents (as applicable)
- Certified copy of the partnership agreement signed by all partners
- Joint venture agreement
- New Zealand Companies office extract
- We also need to review any other entities in the structure including any companies, or trusts. You will need to provide certified copies of all relevant trust deeds, or you can take the originals into your nearest TSB branch to be copied and verified.
Key individuals
- Individuals with more than 25% interest in the partnership.
- Persons who have effective control of the partnership, such as Directors, CEO, CFO.
- Other persons who act on behalf of the partnership, including business banking administrators, business credit card holders and accountants.
Identity verification for key individuals
All key individuals associated with the entity must choose from one of the below options to confirm their identity. You must provide certified copies, or you can bring the originals into the nearest branch to be copied. Please note that Photo ID must be current (not expired). We also offer a digital verification option, that we can discuss with you.
Option one
Primary ID
- Passport (signed)
- NZ certificate of identity
- National identity card
- NZ emergency travel document
- NZ firearms licence
- NZ refugee travel document
Secondary ID
No additional ID required.
Option two
Primary ID
- NZ driver licence
Secondary ID
You’ll also need to provide one of the following:
- Bank statement with your name issued by another registered NZ bank in the last 12 months (not TSB).
- Statement from a NZ Government agency (Inland Revenue or Work and Income) with your name issued in the last 12 months (excludes appointment letters).
- NZ Government issued card with your name and signature.
Option three
Primary ID
- NZ full birth certificate
- Certificate of citizenship issued by NZ or a foreign government
- Overseas birth certificate
Secondary ID
You'll also need to provide one of the following:
- NZ driver licence
- NZ Defence Force photo ID
- NZ Police photo ID
- Kiwi Access card (18+)
- NZ student photo ID with expiry date
- NZ SuperGold card with photo
- Total Mobility card with photo
- International Drivers Permit (with photo and English translation)
Other information
You may need to provide additional information. We’ll be in touch to let you know if any of the following documents are required:
- Confirmation of financial records for the entity.
- IRD number and tax rate, and if relevant, your overseas tax identification number.
- Confirmation of the source of wealth for the entity. Please refer to our source of wealth guide for further information.
- Proof of address.
Documents in a foreign language
Documents in a language other than English must be translated into English. A translation must be performed by a person with a minimum accreditation level of professional translator and certified by that person.
How to certify your documents
All identity documents need to be originals or copies certified by a trusted referee. You can visit a TSB branch with your original documents and a TSB employee can take copies and verify them, or you can take your documents to another trusted referee to be certified, such as a chartered accountant, justice of the peace, lawyer, registered medical doctor, or registered teacher.
The certifier must see the original document so they can say it is a true and correct copy of the original, and if it has a photo that it is a true likeness to you.
In order for TSB to accept the certified document, the certifier must:
- Not live at the same address, be the partner or spouse of, or be related to the person named in the document being certified.
- Be over 16 years of age.
- Not be involved in the transaction or business requiring the certification.
Please ensure your certified documents include the certifier’s name, signature, profession and date of certification (must be within the last three months), and the relevant statement below:
How to return these documents
If you are unable to visit one of our branches with the original documents, you can send the certified copies via email or post:
- Email customerverification@tsb.co.nz.
- Mail to Customer Verification Team, TSB Bank Limited, PO Box 240, New Plymouth 4310, New Zealand.
Need help?
Talk to our team in branch or call 0800 872 226 Mon-Fri 8am-6pm or weekends 9am - 5pm.