Trusts, Māori Land Trusts and Estate of Accounts
New Zealand is part of a world-wide commitment to ensure criminals can’t use banks, and other financial and legal institutions, to finance crime. As part of this commitment, we’re required by the New Zealand Government to verify your identity before you join us and from time to time during your banking relationship. We collect this information for Trusts, Māori Land Trusts, Estate of Accounts, and key individuals associated with them.
Are you a company or an association?
Find out more about your identification requirements here.
Verify your identity
The table below sets out what documentation we require for Trusts, Māori Land Trusts and Estates of Accounts, as well as the key individuals for each entity, and who will need to verify their identity.
Trusts
Documents (as applicable)
- Signed Trust deed and any deeds of appointment or retirement or variation.
- We need to understand how the Trust and/or its owners and controlling persons obtained wealth and/or funds. Examples of source of wealth are included in the table below. This is not an exhaustive list, please contact us if you require assistance on what documents to provide.
Key Individuals
- Trustees, including independent and trustee companies and their directors.
- Beneficiaries.
- Individuals entitled to more than 25% of the Trust assets.
- Individuals who have effective control of the Trust.
- Persons acting on behalf of the Trust.
- Authorised persons.
- Settlor.
- Appointer.
Māori Land Trusts
Documents (as applicable)
- Signed Trust deed or Māori Land Court Trust orders and any deeds of appointment or retirement or variation.
Key Individuals
- All Responsible Trustees.
- All Advisory Trustees.
- Any other person authorised to act on behalf of the Trust.
Estate of Accounts
Documents (as applicable)
- Certified copy or original of the Will and Probate, or Letter of Administration.
- In certain circumstances, a certified copy of the Will and Death certificate may suffice.
Key Individuals
- Executors.
- Beneficiaries.
- Individuals entitled to more than 25% of the Estate assets.
- Individuals who have effective control of the Estate.
- Persons acting on behalf of the Estate.
- Authorised persons.
Identity verification for key individuals
All key individuals associated with the entity must choose from one of the below options to confirm their identity. You must provide certified copies, or you can bring the originals into the nearest branch to be copied. Please note that Photo ID must be current (not expired). We also offer a digital verification option, that we can discuss with you.
Option one
Primary ID
- Passport (signed)
- NZ certificate of identity
- National identity card
- NZ emergency travel document
- NZ firearms licence
- NZ refugee travel document
Secondary ID
No additional ID required.
Option two
Primary ID
- NZ driver licence
Secondary ID
You’ll also need to provide one of the following:
- Bank statement with your name issued by another registered NZ bank in the last 12 months (not TSB).
- Statement from a NZ Government agency (Inland Revenue or Work and Income) with your name issued in the last 12 months (excludes appointment letters).
- NZ Government issued card with your name and signature.
Option three
Primary ID
- NZ full birth certificate
- Certificate of citizenship issued by NZ or a foreign government
- Overseas birth certificate
Secondary ID
You'll also need to provide one of the following:
- NZ driver licence
- NZ Defence Force photo ID
- NZ Police photo ID
- Kiwi Access card (18+)
- NZ student photo ID with expiry date
- NZ SuperGold card with photo
- Total Mobility card with photo
- International Drivers Permit (with photo and English translation)
Address details
We need to see a registered address or principal place of business for the entity. When the entity does not have a place of business, confirmation of the trustee’s addresses will be sufficient.
Please choose from one of the below options:
- Bank statement or letter issued from another NZ bank (not TSB).
- A letter or statement from a NZ KiwiSaver provider.
- A letter from a NZ Government agency (Inland Revenue or Work and Income) with your name, and address (excludes appointment letters).
- Current utility bill i.e. power, gas, fixed phone line, internet (if you get your bills online you can forward the statement to TSB by email).
- Home, contents or car insurance, renewal or reminder letter.
- Current tenancy agreement or sale and purchase agreement signed by all parties.
- Rates or water notice from a local authority.
- Signed letter from a NZ educational institute, on letterhead.
- Mobile phone bill (excludes prepaid).
- Vehicle registration letter.
- Electoral Commission letter.
Requirements
These documents must:
- Be no more than 6 months old.
- Show your current residential address for individuals.
- Show your current principal business address or registered office address for the entity.
- Be in the same name as your photo ID.
Please note any statements submitted need to be the full statement, not just the first page.
Other information
You may need to provide additional information. We’ll be in touch to let you know if any of the following documents are required:
- Confirmation of financial records for the entity.
- Additional identification documents.
- Foreign tax information for all named beneficiaries.
Documents in a foreign language
Documents in a language other than English must be translated into English. A translation must be performed by a person with a minimum accreditation level of professional translator and certified by that person.
Source of wealth
In some instances, we are required under the Anti Money Laundering and Countering Financing of Terrorism Act 2009 to confirm source of wealth information for you or your entity. Source of wealth describes the activities that have generated your total net worth.
The table below lists examples of documents that may be submitted to verify your source of wealth. Please provide the relevant documents via email to customerverification@tsb.co.nz or bring them into your nearest TSB branch.
Employment - wages/salary
Examples of documents
- Recent payslips
- Employment contract
- If self employed, copy of recent accounts
Trust proceeds - revenue generated
Examples of documents
- Rental income
- Sale of property, signed sale and purchase agreement
- Financial statements
- Inheritance, copy of Will and Probate
How to certify your documents
All identity documents need to be originals or copies certified by a trusted referee. You can visit a TSB branch with your original documents and a TSB employee can take copies and verify them, or you can take your documents to another trusted referee to be certified, such as a chartered accountant, justice of the peace, lawyer, registered medical doctor, or registered teacher.
The certifier must see the original document so they can say it is a true and correct copy of the original, and if it has a photo that it is a true likeness to you.
In order for TSB to accept the certified document, the certifier must:
- Not live at the same address, be the spouse or partner of, or be related to the person named in the document being certified.
- Be over 16 years of age.
- Not be involved in the transaction or business requiring the certification.
Please ensure your certified documents include the certifier’s name, signature, profession and date of certification (must be within the last three months), and the relevant statement below:
How to return these documents
If you are unable to visit one of our branches with the original documents, you can send the certified copies via email or post:
- Email customerverification@tsb.co.nz
- Mail to Customer Verification Team, TSB Bank Limited, PO Box 240, New Plymouth 4310, New Zealand.
Need help?
Talk to our team in branch or call 0800 872 226 Mon-Fri 8am-6pm or weekends 9am-5pm.