Check your inbox for an email from us – this may take around five minutes to come through.

If your request is urgent or you have any questions, please call us on 0800 872 226 or +64 6 968 3700 if overseas. We’re available 8am-6pm Monday–Friday, and 9am-5pm on the weekend.

What happens next?

2. Set up online banking & the mobile app

The easiest way to access and manage your accounts is through online banking and the TSB mobile app. Once your account is open, we’ll send a confirmation email, along with instructions on how to register for these services. 

3. Open additional accounts

Once you're set up with online banking, you can open additional everyday, savings or term investment accounts. Simply click ‘Apply’ in the left-hand menu to get started.

Applied for a joint account?

We’ve sent an email to the second applicant to let them know you’ve requested a joint account to be opened with them and what they need to do. If they haven’t received an email from us after ten minutes, give us a call on 0800 872 226 Monday – Friday 8am - 6pm, or weekends 9am – 5pm to check that we’ve received your application, and the email address is correct.

Ways to bank with us

Bank on the go

Our secure TSB mobile app lets you bank on the go. Access your accounts 24/7 and enjoy the convenience of banking whenever you want, wherever you want.

Bank online

Prefer a bigger screen? Online banking lets you do everything you can in the TSB mobile app – and more – like opening accounts or viewing past statements.

Bank in person

Visit your local branch to have a chat to one of our team about your financial goals. We can help with your day-to-day banking, arrange a home loan, and much more.

Give us a call

You can call us on 0800 872 226 from 8am-6pm Monday to Friday, and 9am-5pm on the weekend. Our Customer Engagement Centre team are here to help with any query big or small.