Latest news

NPDC’s iconic TSB Festival of Lights is set to shine for summers to come, with TSB renewing its naming rights sponsorship.

We’re changing the way we calculate, pay and deduct interest and fees on some of our accounts. Our General Terms and Overdraft Terms and Conditions have been updated to reflect this change and take effect on 22 June 2026.

Toi Foundation, the 100% owner of TSB, today announced it is seeking Taranaki community feedback on a proposal for TSB to merge with Heartland Bank Limited (Heartland Bank), as part of its strategy to grow philanthropic giving in the region.

TSB’s central New Plymouth, Te Pū o Te Toi ki Ngāmotu branch, is set to relocate from Devon Street East into the bank’s existing Customer Hub on Courtenay Street.

You can now use your biometric information - like your fingerprint or face - to log in to the TSB mobile app.

Partnership enables TSB customers to access discounted travel money.

This Taranaki Pride Week, TSB partnered with Pride Taranaki for a Lunch & Learn celebrating inclusion and understanding of LGBTQIA+ communities.

We’ve updated our Privacy Notice, with changes taking effect from 1 May 2026. These updates reflect recent privacy law changes around the collection of personal information.

TSB is offering a new 12-month special term investment rate of 3.90% p.a. This is the best rate among the banks for this term and gives New Zealanders a simple way to grow their savings.

Effective 1 April 2026, changes to our Business, Rural and Commercial base rate.

TSB is offering customers impacted by the recent extreme weather in Whangārei and the Far North a range of financial support options available to help ease immediate pressure.

TSB’s Lucy Graydon shares her perspective on sustainability leadership - including what it’s like driving change inside a bank, and why caring for te taiao (the natural world) matters for a thriving future. 

TSB is starting the year by dropping its one-year fixed home loan rate to 4.39% p.a., reinforcing the bank’s ongoing focus on helping customers manage household costs and feel more in control of their finances.

TSB, the proudly 100% New Zealand owned bank, has appointed independent challenger agency YoungShand (YS) - also proudly 100% New Zealand owned - as its new creative partner following an extensive competitive pitch.

Effective 2 February, we’re changing the way interest is calculated on our Premier, Youth, Freestyle Junior, Personal and Savings accounts. 

Banks, telcos and digital platforms are teaming up with a New Zealand start-up to boost efforts to disrupt and block phishing websites before they can harm customers.

Effective 5 January 2026, changes to our Business, Rural and Commercial base rate.

Effective 16 December 2025, we decreased our AgriBusiness, Commercial and Business variable and revolving credit interest rates.

Effective 2 December 2025, we decreased our Residential variable and revolving credit interest rates.

Effective 1 December 2025, changes to our Business, Rural and Commercial base rate.

In the lead up to the holiday season, TSB is celebrating gratitude and generosity in a uniquely Kiwi way with The Great TSB Give Back.

This Fraud Awareness Week, we're sharing simple ways you can protect yourself from fraud and scams.

We’ve made some updates to our General Terms to make them clearer and to better reflect the things we will do to help keep you protected from fraud and scams when you bank with us. These take effect from 28 November 2025.

Effective 3 November 2025, changes to our Business, Rural and Commercial base rate.

TSB has cut its home loan rate to 4.39% p.a. fixed for one year, undercutting all the major banks advertised rates on this term.

Effective 21 October 2025, we decreased our AgriBusiness, Commercial and Business variable and revolving credit interest rates.

Effective 14 October 2025, we decreased our residential variable and revolving credit interest rates.

Business, Rural and Commercial base rate changes - October 2025

TSB Bank has cut its home loan rate to 4.49% p.a. fixed for two years, a lower advertised rate than all the major banks on this term.

We’ve made some changes to our fees. Effective 5 September 2025, we’ve removed 14 service fees and reduced the unauthorised overdraft fee.

We’re changing the way TSB customers can buy and sell foreign cash.

Effective 1 September 2025, changes to our Business, Rural and Commercial base rate.

We’re making some changes to our General Terms which are effective from 5 September 2025. Please take the time to read through and understand how these changes might affect you.

Effective 26 August 2025, we decreased our residential variable and revolving credit interest rates.

TSB’s name will be in lights at the recently opened East Stand at Stadium Taranaki.

Effective 1 August 2025, changes to our Business, Rural and Commercial base rate.

Effective 1 July 2025, changes to our Business, Rural and Commercial base rate.

The Bank delivered a net profit before tax of $57.6 million for the year ending 31 March 2025, up $6.7 million on the previous year.

TSB Bank is celebrating 175 years in business this month (5 June) by giving back to the communities that have invested in them.

Effective 3 June 2025, changes to our Business, Rural and Commercial base rate.

Effective 3 June 2025, we decreased our residential variable and revolving credit interest rates.

Effective 3 June 2025, we decreased our AgriBusiness, Commercial and Business variable and revolving credit interest rates.

Effective 1 May 2025, changes to our Business, Rural and Commercial base rate.

Effective 15 April 2025, we decreased our residential variable and revolving credit interest rates.

Effective 15 April 2025, we decreased our AgriBusiness, Commercial and Business variable and revolving credit interest rates.

Effective 1 April 2025, changes to our Business, Rural and Commercial base rate.

Effective 3 March 2025, changes to our Business, Rural and Commercial base rate.

Effective 24 February 2025, decreased our residential variable and revolving credit interest rates.

Effective 24 February 2025, we decreased our AgriBusiness, Commercial and Business variable and revolving credit interest rates.

TSB Bank has cut its one-year fixed home loan rate to 5.35% p.a., a lower advertised rate than all the major banks on this term.

Effective 3 February 2025, changes to our Business, Rural and Commercial base rate.

Effective 3 January 2025, changes to our Business, Rural and Commercial base rate.

Effective Tuesday 3 December 2024, we decreased our residential variable and revolving credit interest rates.

Effective Tuesday 3 December 2024, we decreased our AgriBusiness, Commercial and Business variable and revolving credit interest rates.

Effective 2 December 2024, changes to our Business, Rural and Commercial base rate.

We’re making some changes to our General Terms which are effective from 28 November 2024. Please take the time to read through and understand how these changes might affect you.

Effective 1 November 2024, changes to our Business, Rural and Commercial base rate.

Effective 5 November, we are making some changes to home loan terms and conditions, fees and default interest.

Effective 16 October 2024, we decreased our AgriBusiness, Commercial and Business variable and revolving credit interest rates.

Effective 15 Oct 2024, we decreased our residential variable and revolving credit interest rates.

TSB Bank has cut its advertised one-year fixed home loan rate to 5.99% p.a., getting a jump on the big four banks.

Effective 1 October 2024, changes to our Business, Rural and Commercial base rate.

TSB Bank has bucked the downward trend in the term deposit market today announcing interest rate increases for two popular deposit options.

Scams are becoming more prolific and sophisticated, but there are ways you can spot the red flags to protect yourself and your family.

Effective 2 September 2024, changes to our Business, Rural and Commercial base rate.

Effective 2 September 2024, TSB decreased its AgriBusiness, Commercial and Business variable and revolving credit interest rates.

Effective 20 August 2024, we decreased our residential variable and revolving credit interest rates.

Today Apple Pay is now available for TSB customers to make secure and convenient contactless and online payments.

Effective 1 August 2024, changes to our Business, Rural and Commercial base rate.

Effective 1 July 2024, changes to our Business, Rural and Commercial base rate.

We’re making changes to our Credit Mastercard interest and reward rates.

Effective 4 June 2024, changes to our Business, Rural and Commercial base rate.

Effective 1 May 2024, changes to our Business, Rural and Commercial base rate.

As of 1 June 2024, we no longer accept cash deposits into a TSB account from someone who isn’t an owner of the account or an authorised individual.

Effective 1 April 2024, changes to our Business, Rural and Commercial base rate.

Te Kāhui o Taranaki Trust has successfully purchased the former TSB Ōpunakē branch property, taking ownership on Thursday 28 March.

Effective 1 March 2024, changes to our Business, Rural and Commercial base rate.

Effective 1 February 2024, changes to our Business, Rural and Commercial base rate.

TSB has announced today that Kate Armstrong will join the Board as a director. Kate will start February 2024. 

TSB has received the Wellbeing Tick, the first bank in New Zealand to achieve this.

Effective 3 January 2024, changes to our Business, Rural and Commercial base rate.

Effective 1 December 2023, changes to our Business, Rural and Commercial base rate.

This week is International Fraud Awareness Week, and TSB is adding its voice to the global fight against fraud. 

TSB has announced today that Kerry Boielle has been appointed as their new Chief Executive. Kerry will start with the bank in January 2024.

Effective 1 November 2023, changes to our Business, Rural and Commercial base rate.

Effective 1 October 2023, changes to our Business, Rural and Commercial base rate.

Effective 1 September 2023, changes to our Business, Rural and Commercial base rate.

Effective 1 August 2023, changes to our Business, Rural and Commercial base rate.

Effective 1 July 2023, changes to our Business, Rural and Commercial base rate.

After five years at the helm of TSB, CEO Donna Cooper has announced her resignation from the bank.

TSB’s annual results, including strong residential lending and receiving three industry awards.

Effective 1 June 2023 we increased our Residential variable and revolving credit interest rates.

Effective 1 June 2023, changes to our Business, Rural and Commercial base rate.

From 26 May this year most New Zealand banks, including TSB, will be moving to the processing of payments 365 days per year.

Effective Thursday 25 May 2023, TSB increased its AgriBusiness, Commercial and Business variable and revolving credit interest rates.

TSB continues to challenge the other major banks, by offering 6.00% p.a. term deposit for 12 months.

Effective from 26 May 2023, customers will have the ability to make or receive electronic payments to and from their bank account to an account at a different bank any day of the year, including weekends and public holidays.

We’re making some changes to our Debit Mastercard Conditions of Use that include new ways to self-serve and manage your Debit Mastercard using online and mobile banking.

Effective 1 May 2023, changes to our Business, Rural and Commercial base rate.

TSB CEO Donna Cooper says, “To receive the Consumer NZ People’s Choice award off the back of recently winning two Canstar Bank of the Year awards is further recognition that we’re on the right track.

Effective 24 April 2023 we increased our Residential variable and revolving credit interest rates.

Effective 6 April 2023, TSB increased its AgriBusiness, Commercial and Business variable and revolving credit interest rates.

Effective 1 April 2023, changes to our Business, Rural and Commercial base rate.

Effective 1 March 2023, changes to our Business, Rural and Commercial base rate.

Effective 23 February 2023, TSB increased its AgriBusiness, Commercial and Business variable and revolving credit interest rates.

Effective 1 February 2023, changes to our Business, Rural and Commercial base rate.

Effective 4 January 2023, changes to our Business, Rural and Commercial base rate.

Effective 19 December 2022 we increased our Residential variable and revolving credit interest rates.